Dylan W. Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

Wade Solutions is an organization primarily dedicated to providing top-notch IT support and innovative cybersecurity solutions to individuals and small businesses in need. Our core objective is to equip individuals and small businesses with advanced technology and robust security defenses, empowering them to thrive in the current digital era. We provide a comprehensive suite of services that includes but isn't restricted to: customized IT consulting to fit your specific requirements, forward-thinking cybersecurity strategies and solutions, and streamlined cloud computing & infrastructure management. Furthermore, we strive to offer automation solutions with the goal of optimizing your operations and safeguarding your online footprint.

Richmond, Virginia, United States

Responsible for directing comprehensive IT operations, encompassing a wide range of responsibilities such as IAM, user and group management, information security measures, cloud services, RMM & MDM, business applications, and hardware systems maintenance. My efforts led to a complete overhaul of the main office network by implementing modern principles that increased traffic handling, reduced downtime, and introduced a cost-effective fax setup, resulting in significant savings on external fees. In collaboration with department stakeholders and executive leadership, I worked to establish technological needs and ensured proper user access through meticulous permission control. I revitalized the inventory system, making improvements in naming conventions, site transfers, and user-friendliness.Additionally, I developed and managed cybersecurity compliance, policies, and training programs that enhanced organizational awareness and practices. I centralized control over critical accounts and network access and streamlined license management. My management of system resources was aimed at optimizing performance, availability, capacity, and recovery processes. I spearheaded system and software integration across different departments and upgraded devices in high-usage areas. My initiatives also included redesigning the IT on-boarding process and managing technology setups in new locations.I provided consistent troubleshooting support, including after-hours resolution of critical issues. My role included conducting domain, device, and user-level monitoring to ensure data redundancy and recovery capabilities. I oversaw the installation, maintenance, and troubleshooting of all networks, computer systems, and software, ensuring efficient and reliable IT operations across the organization.

Henrico, Virginia, United States

General contracting services including (but not limited to): home repairs/restoration, renovations, remodeling projects, landscaping, painting, demolition, clean-up, etc.

Henrico, Virginia, United States

Responsible for keeping up with the latest technology and cellular/cable systems, troubleshooting hardware/software issues within cellular devices & cable systems, and in-depth customer service scenarios. Involved in the management of cable packages and hardware distribution.

Bachelor Of Science - Bs, Cybersecurity Analytics And Operations, 3.9

Focus in Law and Policy Minor in Information Sciences and Technology

Computer Science, 4.0