• Designed, developed, coded, and tested technical solutions to deliver features and improvements• Regularly increased proficiency in Java and SQL languages, including developing RESTful APIs with Spring Boot• Assisted coworkers by resolving technical problems and production issues utilizing various troubleshooting techniques• Created and improved automated tests with JUnit 5, following a Test-Driven Development framework

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.• Applies developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states.• Identifies, assesses and understands member needs and consistently provides complete and accurate advice and solutions, including products and services. Provides detailed issue diagnosis while minimizing transfers, escalations and call backs.

• Maintain and ensure all aspects of business required for daily operation, including regularly communicating with vendors, placing purchase orders, and setting employee schedules• Train office staff and customer service representatives during periods of company expansion, focusing on attention to detail and communication skills• Maintain utmost discretion when dealing with sensitive information

• Demonstrate water and air quality solution products to interested prospects• Work with prospective clients to find financing solutions that fit their unique circumstance• Maintain independent motivation to create and pursue self-generated leads

• Facilitate a positive guest experience through exceptional service and conversation• Monitor and report weekly inventory levels• Utilize bar analysis tools to determine inventory loss