Dylan Mchugh Email & Phone Number

Ramsey, Nj, Us

Helping organizations across PA, NJ, and DE realize better business outcomes through office technology and IT infrastructure consultation. -Field and inside prospecting to generate new business opportunities and partner with organizations across an assigned territory.-Co-authoring solutions that address client needs, improve operational efficiency, and reduce cost.-Managing current customer accounts by fielding all inbound customer service inquiries.-Operating the full sales cycle from sourcing new business engagements, consultation, and lifecycle account management.

Columbus, Ohio, Us

Startup company that built the first real-time search engine for B2B contact data. Vertical-agnostic, selling to sales leaders with the intent of improving their revenue operations.- Outbound prospected in the B2B space to convey value and initiate the sales process by setting product demo meetings for Account Executives; Targeted C-suite executives, business owners, sales directors and managers.- Leveraged multi-channel prospecting (cold-calling, email marketing, LinkedIn social selling) to target verticals across Telecommunications, Finance, Computer Software, Information Technology, Recruiting, and Human Resources.- Qualified new business leads by discovering consumer pain points and aligning targeted solutions to improve revenue operations.- Captured and recorded prospect discovery notes in Salesforce CRM to guide the sales team in their closing strategy; Collaborated with Account Executives to determine the best selling point for each new business opportunity.-Consistently met monthly quota attainment to exceed personal and team-oriented goals for bringing in new revenue.

Philadelphia, Pa, Us

Small startup company helping telecoms and service providers diagnose commercial outages with automation. First sales rep hired to a team of 7, directly reporting to CEO and CTO.- Conducted market research and built strategic lists identifying target accounts in the telecommunications and IT managed service industries; Targeted SMB to enterprise companies, C-suite executives in network operations.- Prospected net-new business to convey Gisual’s value proposition and set product demo meetings for the CEO; Qualified business leads, recorded discovery information, and tracked sales lifecycle using Hubspot CRM.- Authored strategic copy for email marketing initiatives and developed case studies to utilize in marketing campaigns.- Recorded training videos and created technical guides to ensure end-user competency and customer success.

**Career Break while finishing college, operating a small landscaping business with a friend**-Working on-site to deliver quality landscaping and construction projects to homeowners across the greater Bucks County area; Managing a team of 3 laborers to ensure project success.-Overseeing lawn care for 60+ homeowners on a weekly basis.-Ensured customer satisfaction and strengthened B2C relationships by serving with transparency and genuine consultation.-Fielded customer service requests via email with diligence to promote positive customer retention; Scheduled project dates and timelines, provided consultation on best-practice for project success.-Created marketing content to promote brand awareness and drive growth; Targeting the Bucks County community through consistent business posts and engagement within municipal group pages on Facebook.

Jenkintown , Pennsylvania, Us

- Partnered with Excel Homecare to engage prospective Medicaid members and service coordinators; Acquired new consumers by discovering medical needs and aligning targeted solutions to improve medical emergency security.- Attended public health fairs and outreach events in Philadelphia; Hosted marketing tables to promote services and generate leads through direct engagement with Medicaid patients, nurses, caretakers, and service coordinators.- Fostered B2B relationships with Managed Care Organizations including Keystone First and PA Health & Wellness.- Fielded customer service calls to provide diligent solutions to consumer needs; Scheduled installation and repair dates, provided tutorials on product use, resolved device malfunctions, and ensured overall consumer satisfaction.

Jenkintown , Pennsylvania, Us

- Delivered and installed medical alarm systems for newly acquired consumers; Provided demonstrations of alarm use to ensure a smooth onboarding process for every new Medicaid patient.- Gathered and filed HIPAA compliance information to ensure accurate medical records and proper notes for paramedics in the event of a medical emergency.- Onboarded 100+ new consumers throughout Philadelphia and surrounding areas.

-Worked on a crew to maintain course grounds throughout the entirety of the golf season; Part-time during the school year and full-time during the summers.-Trained new crew members to ensure seamless integration and understanding of responsibilities.

Bachelor Of Arts - Ba, Public Relations - Strategic Communication

Education record