As Chief Operating Officer at South Shore Bay Bikes, I successfully launched, and currently manage a seasonal bike rental service. Each summer, we deploy a fleet of bicycles on Fire Island, NY for contactless payment and rental by visitors. Throughout the offseason, I used Microsoft Excel to transform the rental process, increasing revenue, transaction efficiency, and customer satisfaction. To better communicate our impact, I quantify carbon emission reductions in comparison to alternative modes of travel around the Island.

Collaborated with EH&S leadership to develop Beacon's first Environmental Management System. Designed individualized Microsoft SharePoint websites for over 470 Beacon branches in the United States and Canada; aimed toward environmental compliance and safety. These SharePoint landing pages provide branch personnel with access to all necessary safety documentation at the push of a button. My time with Beacon has allowed me to strengthen my knowledge of Environmental Health & Safety through the constructive overlap of experience in the classroom and out in the field.

Created and implemented a sustainability and corporate social responsibility employee education program. Collected evidence for health and safety assessment, including hazardous material inventory to comply with RCRA regulations.

As a Development Specialist at Emergi Solar Co-Op, I expanded customer outreach and grew membership by 14%. Additionally, I summarized client-facing interaction into journey and experience maps, and conducted market research to support recommendations for UI/UX improvements.

As a server at Que Chula, a family-owned and operated Mexican restaurant, I not only sharpened my customer service skills but also accelerated my Spanish language proficiency through daily interactions with staff.

A high intensity role, instrumental in the expansion of my communicative and collaborative skill. I solved problems on the fly and coordinated with 10 kitchen employees to provide high quality service for over 400 patrons per shift.