Business Analyst
Baltimore, Maryland Area
A general Information Systems position at a small company where I acted in the capacity of a Business Analyst, Project Manager, Database Architect, Process Consultant, and Customer Service Associate at roughly the same time-Responded to Requests for Proposal (RFPs) in the government marketplace-Responded to Requests for Quotation (RFQs) in the government marketplace-Responded to Requests for Information (RFI/Market Survey) in the government marketplace-Performed vendor alignment-Performed contractor alignment-Created pricing using Microsoft Excel-Provided phone support for the company-Created project plans (GANT charts and Pert Charts) using Microsoft Project-Mapped processes and flows using Microsoft Visio-Identified the need for, created proposals to management, created time estimates for, implemented, presented, supported, and trained employees to use various improvements in workflow and process.-Implemented Agile processes into the company's workflow-Planned, normalized to the fifth normal form, designed, and implemented a Relational Database in Microsoft Access