• Led project planning initiatives to outline goals, timelines, and necessary resources for successful execution • Managed budgets to ensure efficient allocation of resources and adherence to financial objectives. • Grew relationships with existing and new suppliers. • Facilitated clear and effective communication with stakeholders to keep them informed and engaged throughout the project. • Set up purchase orders. • Obtained prices on Buyout products/materials. • Negotiated getting Buy out products expedited for customers. • Solicited price quotes and bids and analyze price proposals from suppliers.• Managed inventory and files using Adobe, AutoCAD and Microsoft Office • Redlined shop drawings using AutoCAD• Assisted in project coordination and file management

• Read and understand Blueprints• Make sure all project estimates meet the project specifications• Generate and distribute project quotes• Rewrote Quoting program in Excel to make quoting more efficient for the Company• Increased quoting output by over 50% by building a new pricing calculator• Handle Project Set ups and Pricing• Build and maintain relationships with current contractors• Trained new employees on quoting and estimating practices and tools

• Conducted qualifying calls with customers to qualify the lead for the territory • Solved elaborate customer issues• Acted as a professional liaison between the customer and the service providing company• Sold Entry and Garage doors as well as hardware to customers• Collaborated with customers to find the best possible design to fit their individual houses needs• Designed and quoted custom garage doors• Marketed the company to new customers• Traveled to the territory to meet face to face with potential customers• Managed outside reps that were located in the territory

• Reviews loss report and any prior action taken on the file to determine next steps• Recognizes the need for and obtains non-waiver as needed. • Recognizes the need for and sends reservation of rights letters• Secures, preserves, and maintains all evidence necessary • Secure statements and communicates with all parties as needed to obtain information in order to determine proximate cause of loss• Identifies, investigates, and evaluates subrogation and contribution opportunities• Consults with appropriate personnel on more complex issues• Understands and applies applicable case law and statutes, considering geographic location and local ordinances• Identifies state-specific differences in policies and contract coverages and applies to all parties for assigned losses• Demonstrates knowledge of underwriting guidelines, evaluates risks and makes recommendations to the Underwriting Department as needed• Recognizes potentially fraudulent claims, utilizes SIU and other sources as needed, and consults with management• Negotiates and settles claims in accordance with divisional expectations. May handle litigated files• Handles claim negotiations by providing a clear explanation of the coverage, liability, and settlement decision to the customer, answering all questions and processing the claim payment• Recognizes, controls and resolves disputes. Utilizes structured settlements, open-end release, mediation, arbitration, appraisal and alternate dispute resolution as needed• Reviews available data to determine extent of coverage or non-coverage and communicates results to appropriate parties• Manages individual claim inventory and collaborates with peers to achieve unit and branch results• Establishes rapport with business partners • Partners with others to provide seamless customer service

• Performed sales duties on numerous product lines to fit customer needs• Developed an excellent rapport with customers • Problem solved complex customer issues• Acted as liaison between the customer and service providing company• Performed various repairs on cellular phones• Developed advertisements and promotions to enhance sales for the company• Trained new employees in sales and operations• Analyzed sales data• Collaborated with the owner to determine inventory levels• Contacted Suppliers and stocked items

• Constructed relief efforts• Staffed local on-call shifts for area hospitals• Diligently sorted through resumes for potential hires • Well educated on the payroll system

• Moved customers from one location to another• Loaded and unloaded freight• Packed customers belongings in boxes