Dylan Owney Email & Phone Number

Wilmington, NC, US

Wilmington, North Carolina, United States

Carolina Beach, North Carolina, United States

-Elevated digital engagement by integrating a SaaS online booking platform to drive a 35% surge in sales, showcasing adeptness in digital transformation strategies within a service-oriented setting-Led a team of 60+ employees across rentals and instruction divisions by coordinating resources and managing day-to-day operations to achieve a remarkable 4.9.

Wrightsville Beach, North Carolina, United States

-Optimized inventory management by designing and implementing an advanced system to reduce waste by 30%, demonstrating effective resource optimization vital for software implementation projects-Boosted team performance and customer satisfaction by orchestrating monthly communication meetings and aligning staff with organizational goals to achieve a 20%.

Haleiwa, Hawaii, United States

-Fostered robust community engagement and customer loyalty by delivering consistent, high-quality service and actively participating in local events to increase repeat business by 60%-Streamlined financial operations and enhanced budget efficiency by implementing cost-effective technologies and tools to reduce overhead costs by 33% and improve profit.

Wahiawa, Hawaii

-Elevated profitability by leveraging financial software for budget optimization and billing strategies to achieve a significant 40% increase in profitability with efficient financial management and cost control-Strengthened employee training and development by creating a comprehensive manual and implementing a systematic training protocol to enhance.

Haleiwa, HI

-Enhanced customer connection excellence by providing impactful coaching and leading by example in high-performing flagship stores to secure a top-three national ranking in customer satisfaction-Strengthened operational efficiency and problem-solving by collaborating across multiple locations for on-site training and support to standardize best practices.

Wilmington, North Carolina

As a shift supervisor I managed the store while the Store Manager was away. In charge of ordering and running the floor during each shift. This store was also one of the nations leading stores in customer experience. I would go to the surrounding stores and coach others on building customer connections and experience. This involved coaching, teaching.

Carolina Beach, NC

As a head instructor my duties included leading each group in proper surfing techniques, organizing which instructors would be matched up with those taking lessons, determining proper surf breaks to use, analyzing the participants and coaching them into better habits, as well as planning award ceremonies.

Wahiawa, Hawaii, United States

Responsible for training 30+ interns every three months on character development and leadership. Prepared and organized outreaches around the local community. Coached conflict resolution among interns. Facilitated day to day activities of interns.

Wahiawa, Hawaii, United States

Oversaw grant writing and fundraising for the Non-Profit Organization Surfing The Nations. Was able to help raise over $500,000 in grants during my time with them. Established relationships with the Hawaiian Senate as well as the House of Representatives on behalf of Surfing The Nations.

Wahiawa, HI

This was a three month training program where I learned in depth leadership development. I was trained in proper leadership skills and attributes and how to best manage my strengths as well as weaknesses.

Wahiawa, HI

This was a three month training program on character development. I learned a lot about myself and how to work best with people.

Outer Banks, North Carolina

Outer Banks, North Carolina

Bachelor Of Arts - Ba, Multi/Interdisciplinary Studies, 4.0 Gpa

Graduated from Arizona State University where I received a Bachelor's of Art in Interdisciplinary Studies with concentrations in Business.

Business