Dylan Cain Email & Phone Number

Kansas City, MO, US

Kansas City, MO, US

Independence, Missouri, United States

Sales Manager at the Hilton Garden Inn Independence & Hartman Conference Center focusing on SMERF business to help improve revenue and take advantage of our 11,000 square foot+ of meeting space and 200+ sleeping rooms.

Volunteer Chamber Ambassador for the Independence Chamber of Commerce. Ambassadors help with welcoming new members and working and assisting with events such as Luncheons, Ribbon Cuttings, and Business Afters Hours.

Kansas City, Missouri, United States

Director of Operations & Sales for the Best Western Sports Complex located in Kansas City directly across from Kauffman and Arrowhead Stadiums

Fort Walton Beach, Florida, United States

Performed in the top 70% of my peers during my tenure as a banker and held an exemplary KDS score for our Surveys.

-Achieved the first Million Dollar Revenue Month at the Home2 Suites Destin ever in June of 2021, and then did it again the following month in July 2021. We did another one million in July of 2022. -Worked as the only member of Operations Management with the Executive Housekeeper while maintaining survey scores, occupancy, and RevPar

Destin, Florida, United States

Traveling General Manager not only helping to open/take over new properties, but to assist any struggling properties across the country

Quad Cities, Iowa Metropolitan Area

In the 1 year I was at the property, I improved every aspect the Front Desk is graded on. NPS, Check-In Experience, Staff Interaction, etc. I also created multiple checklists, implemented new standards and procedures, and setup/handled all AR accounts, open balances, and all ledgers.

Bloomington/Normal, Illinois Area

Achieved and Upheld the #1 overall NPS score out of 350+ Hyatt Place hotels worldwide.

Bloomington/Normal, Illinois Area

Increased our overall F&B Score by 15 percent. Got us to the #3 Hyatt Place hotel worldwide in Overall F&B.

Bloomington/Normal, Illinois Area

Bloomington/Normal, Illinois Area

I handled all the systems and administrative work. That includes but is not limited to, writing up and editing contracts, Building group blocks and events in our various computer systems, Inputting all rooming lists, Creating and confirming volume reservations and any other reservations guests might need, Giving tours of the hotel and providing the correct.

Bloomington/Normal, Illinois Area

I was responsible for the Front Desk, Bar, Kitchen, and the Lobby during my shift. Other responsibilities included but were not limited to were: Checked-In/Out Guests at the HotelHandled any Requests from the guests. Handled any Complaints from the guests.Basic Drawer CountingCook (Select Service Kitchen) ServerConciergeBartenderClerical.

Bloomington/Normal, Illinois Area

Helped diagnose and repair customers Electronics. Sell different pieces of technology like, printers, laptops, desktops, tablets, shredders, etc. Also, took and passed multiple HP courses on the phone application SellPro. SellPro is an app where you can learn more about HP and Microsoft products by taking courses and winning prizes.

Bloomington/Normal, Illinois Area

Intern in the Future Technology Laboratory.I worked with the Infrastructure team making things go smoothly day to day. At the FTL We test and incorporate ideas, procedures, or hardware that is cutting edge and could be used to benefit the company in the future.

Dwight Illinois

High School, Computer Systems Networking And Telecommunications

Activities and Societies: Basketball Player,

Computer Maintanence

Cisco Networking Academy