Dylan Petrou Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Primary administrator of the company's Learning Management System (LMS). Responsible for the design and delivery of effective learning and development programs.

Verona, Wisconsin, United States

Primary Role:o Responsible for training healthcare professionals on over 20 intricate software classes, in-person & via Zoom.-Trained Nurses, Physicians, Analysts, and other professionals, to ensure workflow proficiency in electronic medical records, to support accurate and efficient patient care.-Over 10,000 clinicians trained with an average evaluation score of 9.7 /10.0- Ranked in the top half of all trainers at EpicCertifications and Recognitions:o Earned 3 Certifications: Inpatient Clinical Documentation, Inpatient Orders, and Reporting Toolso ICU Nurse | Role Owner: Nominated to lead content improvements for the second largest nursing groupo Recording representative for a 150 employee division: Led quality assurance initiatives on the class recording process, which positively impacts the training division, and thousands of clinicians nationwideProject Management:o Organized and led a 9 hour end-to-end curriculum review for ICU Nursing, with key stakeholders attending-Under my leadership, ICU Nurse content quality and assessment averages exceeded the top echelono Learning Management Systems (LMS): Triaging content feedback, writing & reviewing quality assurance notes, working with Subject Matter Experts to write new content, and publishing materials on time-Used GitLab and Epic’s LMS systems to track progression and outcomes on a quarterly scheduleProcess and Personnel Improvement Activities:o Advanced Trainer Advisor: Selected to develop tenured trainer teaching skills, through a multi-step observation and goal-setting process, in which I was recognized for my thorough and actionable feedbacko Created and organized 6 learning sessions to improve industry knowledge for a team of 50 professionalso Advised new hires on best training practices; created 8 FAQ documents to provide supporto Created a project and opportunity tracking document for the training teamo Crafted a time management process and tip list for 3-6 hour long classes

Des Plaines, Il

• Capturing and editing professional quality, product photographs• Coordinating with the client to ensure the highest level of customer satisfaction possible

Lake Zurich, Il

• Trained new employees on the correct and formal ways to complete each job at the facility• Monitored the facility by enforcing rules to visitors, and maintaining a safe environment

Bachelor'S Degree, Business

Activities and Societies: Phi Theta Kappa Honor Society - Member4.0 Cumulative GPA.

Associate Of Arts - Aa, Business

Activities and Societies: Phi Theta Kappa Honor Society - Member4.0 Cumulative GPA.

Accounting

Activities and Societies: Bradley Accounting ClubRanked Number 1 for Freshman Class Dec. 2017. 4.0 Cumulative GPA.