-Monitored the progress of bankruptcy and related adversary proceedings from opening to closing to ensure their orderly and efficient movement through the court.-Performed quality control review of e-filed and conventionally filed documents and run daily reports, monitor deadlines and take appropriate action to ensure accuracy and adherence to rules, practices and filing requirements. Scan and docket conventionally filed documents.-Prepared, analyzed, and ensured the accuracy of various case management reports.-Updated creditor and claims databases, noting objections, orders, assignments, or withdrawals on claims register.-Ensured that “reportable matters” are properly docketed and timely prepare appropriate deficiency notices.-Ensured that meeting of creditors and other court notices are accurately and timely generated and transmitted to the Bankruptcy Noticing Center.-Performed intake, cashiering and mail duties on a rotational basis.-Processed appeals.-Provided appropriate case information to the public, attorneys and other parties involved in bankruptcy cases over the telephone, in writing or at the front counter.-Served as primary backup for scheduling and electronic court recording as needed.-Performed other duties as assigned.

Guardianship and Conservatorship Cases:-Reviewed and analyzed Guardianship and Conservatorship cases, ensuring accuracy of reports.-Assessed Initial, Annual, and Final Reports, providing Judge with approvable recommendations.Admitting Probate Wills:-Evaluated incoming Probate Petitions, verifying completeness and sufficiency.-Ensured proposed orders met judicial requirements.Name Change Decrees:-Reviewed Name Change Petitions, determining readiness for Decree issuance.Stipulations/Divorce Decrees:-Reviewed Divorce Decrees for cases with legal representation.Guilty Pleas:-Processed guilty pleas, coordinating with Judge, reporter, and attorneys.-Prepared sentencing orders as needed.Written Arraignments:-Processed filings, ensuring proper assignment and processing.Applications for Default Judgement:-Assessed Applications for Default Judgement per Judge's guidelines.-Prepared cases for default judgment, following Judge's directions.Applications for Temporary Hearings:-Processed Dissolution case Temporary Hearing requests based on Judge's guidelines.Consent to Waive Presence and Application for Final Hearing:-Processed criminal filings without Judge review.-Handled document submissions and scheduling requests.No Contact Order Lifts:-Managed requests for No Contact Order lifts in collaboration with County Attorney's Office.Domestic, Sexual, and Elder Abuse Protective Orders:-Processed various types of domestic, sexual, and elder abuse orders, utilizing statewide templates.Drafting Orders: Criminal and Civil:-Drafted a range of orders, including Withdrawal of Counsel, Contempt, and more.Queue Reassignments:-Managed continuous queue reassignments to optimize case processing.Scheduling:-Utilized scheduling rubrics for effective scheduling.Set Up Zoom Meetings:-Assisted in setting up and hosting virtual hearings using Zoom.

Customer Service:-Read/understand and communicate about court schedules.-Respond to inquiries and provide non-technical information to attorneys, court employeesand the public regarding court matters as needed.-Refer attorneys, court employee and the public to proper sources of information.-As directed, act as court liaison. Case Scheduling and Case Management:-Maintain daily schedule for judicial officers as assigned.-Generate court schedules and reports for internal and external use.-Jury management during a trial.-Prepare the courtroom for the appropriate proceeding (trial, hearing, arraignments, etc.).-Provide court attendant services to judges/magistrates while court is in session (i.e., direct court participants to the appropriate location, advise judicial officer when participants have arrived, assists witnesses).-Manage check-in process for court.Assisting Judicial Officer:-Provide the judicial officer assistance in operation of EDMS.-Assist in the daily file and caseload management as directed by the judicial officer, includingmanagement of daily calendar of casework.-As directed by the judicial officer, assist in the preparation of memoranda, correspondence,routine rulings and court orders, printing court orders/notices and providing litigants withcase information needed for future court activity on their case.-Perform general clerical duties as required.Administrative Support:-Report issues with equipment, computers, etc.-Monitor office supplies for the courtroom-Provide advice, guide, assist, or train employees as assigned.

-Created a world-class customer experience by providing passionate customer service and selling through customer engagement.-Provided register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.-Serve as primary customer service provider at the front end and liaison between customers and management.-Ensure customers receive outstanding service by adhering to and enforcing customer service programs.-Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure.-Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods.-Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions.

-Made connections with guests by engaging in friendly and genuine conversations throughout each transaction; asking open ended questions about the guest’s shopping experience and using those questions to assess, understand, and determine how to tailor my approach.-Worked efficiently to minimize guest wait time while maintaining guest service and accuracy.-Being familiar with all fulfillment services, and know how to direct the guest to enroll, activate,and use them.-Made it right for the guest by de-escalating any negative situations and recover the guestshopping experience while following Target’s policies and procedures.

-Collaborated with IPOL members to study policymaking and public opinion in Iowa.-Examined policy choices in the legislative, executive, and judicial branches and collecting dataon public opinion among Iowans.-The data was then used to answer a variety of research questions.

-Supervise and assign tasks to 29 student employees to make sure the store is running properly.-Collect and analyze data and trends to ensure the store stays efficient in sales.-Trained in emergency response initiatives in the Iowa Memorial Union to ensure the safety ofstaff, students, and guests.-Provide exemplary customer service via email, phone, and in person to make sure there is alevel of trust with the customer.

Drive sales:-Drive sales by providing an inspiring environment that motivates customers to add to their basket.Build trust to solve the customer shopping needs:-Leverage omni channel offerings to deliver a frictionless customer experience.-Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS.Build rapport and make a genuine connection with the customer:-Acknowledge and assist customers through our company programs. -Complete transactions accurately and efficiently while engaging customers.-Courteous and responsive to requests and questions.-Answer questions quickly and accurately.Be a savings consultant to help customers save with a Kohl’s Card-Converts, opens and activates Kohl’s Card applications.-Promote our loyalty programs by educating customers.

-Worked with UNO faculty to ensure correct course materials are available to students to purchase in order to have a successful semester.-Assisted students in the purchasing of class materials including online orders, inventory, and buy backs by working directly with them.-Provided exemplary customer service in the campus bookstore and the Baxter Arena Fan Store to ensure the customer has trust in us, the staff.-Assisted in acquisition and organization of a new location at University of Nebraska Medical Center, Campus Bookstore by implementing a new system for organization and sales.