•Develop personalized academic plans, ensuring they have up-to-date schedules from enrollment to graduation for a caseload of over 200 students•Maintain comprehensive student records and organize resource materials pertinent to each student's needs•Collaborate with faculty, staff, and students to support effective use of academic tools such as Starfish, Blackboard, and Banner

•Successfully managed end-to-end client projects on Adobe Commerce, BigCommerce, and Shopify platforms•Delivered specialized projects for midsize eCommerce companies, implementing industry-leading tech stacks, practices, and workflows•Collaborated with clients to improve website, business, and workflow processes, resulting in an average 25% increase in customer retention•Led and mentored a team of five developers and two designers, ensuring efficient project execution

•Oversaw client event consultations, expanding market reach and enhancing attendee experience•Established strategic partnerships with community stakeholders, fostering third-party promotion and increasing event visibility•Orchestrated all aspects of annual event organization, including regulatory approvals, budget management, and workflow enhancements•Achieved consistent year-over-year growth in ticket revenue, averaging 10-15% increase annually•Coordinated LGBTQIA+ community outreach efforts, creating an inclusive and diverse event atmosphere

•Led a software development team in the creation and maintenance of a new marketplace platform•Planned platform features by organizing them into epics, sizing tickets, and assigning tasks to team members•Successfully delivered the marketplace ahead of the original estimated timeline, ensuring timely market entry