Dylan Rapoport Email & Phone Number

Stamford, Connecticut, United States

Stamford, Connecticut, United States

With Arccos Golf, I identify pain points along the customer journey through qualitative and quantitative feedback, implement solutions and measure the outcomes to ensure any customer challenges improve.

Brooklyn, New York

With Big Spaceship I led, coordinated, and tracked daily collaborations with the clients of the National Football League to ensure ongoing client satisfaction. I consistently maintained and cultivated new connections producing enduring, strong and trusting relationships. I ensured all challenges were dealt with in an efficient and effective manner to guarantee account goals were met while providing account support.- Collaborated with various vendors, NFL cross department stakeholders and sponsorship partners to help pitch marketing ideas.- Oversaw various ideation for event tentpole and mini tentpole moments while maintaining oversight of diverse teams which increased productivity and growth within the company.- Introduced time relevant digital concepts to clients at the National Football League expanding the connection between the athlete, fans, and league.

Greater New York City Area

I directed and conducted multiple projects from brief to final asset delivery on various topics ranging from blockchain technology to a Mountain Dew rebrand. I also Identified and created opportunities for implementing and proposing new operations and procedures as well as oversaw and acted as day-to-day TBWA Chiat Day’s Accenture business key financial point person, administering monthly and yearly invoicing and crediting activities.- Identified Mountain Dew’s 2020 creative needs and met them by implementing a plan to rebrand the company with a Super Bowl ad and a NBA All-Star ad under strict time constraints.

Greater New York City Area

With TBWA Chiat Day, I determined and reviewed agency processes and assigned various projects to team members as well as coordinated and organized internal teams and managed day-to-day employee activities and relations. I often liaised between team-members and clients to create valuable relationships while remaining aware and attentive and to better understand the team’s and client’s needs.- Identified operation inefficiencies and implemented new operation processes to better serve our client’s needs.- Provided accurate and precise communication and industry trends to and from our team members and clients to progress our account-client relationship forward.