Vice President, Operations
Current
Jan 2023 - Present
Who is Dylan Roberts? Overview
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Quick answer
Dylan Roberts is listed as Reship.com at Reship, based in Canada, Canada, Canada. AeroLeads shows a work email signal at intercallapac.com and a matched LinkedIn profile for Dylan Roberts.
Dylan Roberts previously worked as Vice President, Operations at Reship and Director at Reship. Dylan Roberts holds Bachelor Of Science, Computer Science, Psychology from University Of Canterbury.
Company email context
Email format at Reship
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{first}.{last}@intercallapac.com
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AeroLeads found 1 current-domain work email signal for Dylan Roberts. Compare company email patterns before reaching out.
Profile bio
About Dylan Roberts
Dylan Roberts is a Reship.com at Reship. He possess expertise in management, managed services, account management, business development, crm and 19 more skills. Colleagues describe him as "I first met Dylan in Melbourne, and recruited him without any hesitation or any regrets, back in 2006. He was an important part of our global Webcasting operational team for close to 3 years. Intrinsically very smart, technically competent and able to continuously adapt to rapidly evolving technological environments as well as being able to manage, inspire and lead multicultural teams." and "I have worked with and known Dylan for the past 8.5 years. He is highly respected and regarded by friends and colleagues alike. His upward trajectory has been nothing short of phenomenal. If I had a role for him he'd be my first choice without question. Feel free to contact me further for any additional information or conversation regarding Dylan, he would be an asset to any company."
Listed skills include Management, Managed Services, Account Management, Business Development, and 20 others.
Current workplace
Dylan Roberts's current company
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15 roles
Dylan Roberts work experience
A career timeline built from the work history available for this profile.
Director
Nov 2021 - Jan 2023
Director, Growth
Jun 2020 - Jan 2023
Manager, Supply & Operations
Jan 2020 - Jun 2020
Chief Of Staff - Sales
Oct 2019 - Dec 2019
Chief Of Staff - Marketing
Feb 2019 - Oct 2019
Director, Digital Media Operations - Apac
- Managed a team spread across 5 countries, whose primary responsibility was to manage all post-sales interactions with customers across Asia-Pacific.
- Regular reviews of Metrics, Processes and Procedures with Management team to ensure strong team performance, and ongoing improvements in customer experience.
- Regular mentoring and coaching sessions of direct and skip-level reports to ensure staff at all levels are providing value in direct customer interactions.
- Ownership of any customer issues, including acting as a leadership point of escalation, maintaining oversight of investigations and root cause analyses, and attending customer debrief sessions, as required.
- Created and maintained a model to forecast Revenue and Volume for DMS line of business across Asia Pacific.
- Prepared and presented Capital Expenditure and Headcount budgets for DMS operations group, based on historical data, anticipated new deals (in liaison with Sales Management), and ongoing company directives and.
Jun 2015 - Oct 2017
Director, Head Of Event Services - Apac
Apr 2015 - Jun 2015
Senior Manager, Head Of Event Services - Asia Pacific
- Created and implemented a holistic approach to support, where the teams I managed were responsible for all non-sales aspects of the Event Services line of business for the Asia Pacific region, including Product.
- Oversaw consecutive years of double-digit revenue and volume growth through tailoring market-specific go-to-market and support strategies; controlling product messaging and simplifying operational processes, to assist.
Jan 2013 - Mar 2015
Product Manager, Event Services - Asia Pacific
- Managed all activities for the launch of a proprietary Webcasting solution in Asia Pacific
- Worked closely with global Product Management leaders for Digital Media and Event Services to update and enhance product offerings for Asia Pacific
- Acted as an intermediary between Sales, Product, and Operations teams to ensure successful operational delivery of Product initiatives, and that customer expectations were correctly managed by Sales.
Mar 2012 - Jan 2013
Business Development Manager
Jun 2011 - Mar 2012
Manager, Customer Service - Asia Pacific
Sep 2010 - Jun 2011
Supervisor, Call Centre - Asia Pacific
Jan 2009 - Sep 2010
Web Project Manager - Asia Pacific
Jul 2006 - Dec 2008
Conference Administrator
Dec 2005 - Jul 2006
1 education record
Dylan Roberts education
FAQ
Frequently asked questions about Dylan Roberts
Quick answers generated from the profile data available on this page.
What company does Dylan Roberts work for?
Dylan Roberts works for Reship.
What is Dylan Roberts's role at Reship?
Dylan Roberts is listed as Reship.com at Reship.
What is Dylan Roberts's email address?
AeroLeads has found 1 work email signal at @intercallapac.com for Dylan Roberts at Reship.
Where is Dylan Roberts based?
Dylan Roberts is based in Canada, Canada, Canada while working with Reship.
What companies has Dylan Roberts worked for?
Dylan Roberts has worked for Reship, Monark Group, Zenabis Global Inc., West Unified Communications Services (Formerly Known As Intercall Asia Pacific), and Intercall Asia Pacific.
How can I contact Dylan Roberts?
You can use AeroLeads to view verified contact signals for Dylan Roberts at Reship, including work email, phone, and LinkedIn data when available.
What schools did Dylan Roberts attend?
Dylan Roberts holds Bachelor Of Science, Computer Science, Psychology from University Of Canterbury.
What skills is Dylan Roberts known for?
Dylan Roberts is listed with skills including Management, Managed Services, Account Management, Business Development, Crm, Event Management, Strategy, and Leadership.
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