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@skytap.com
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3 phones found area 425 and 206
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Dylan Schneider is listed as Principal Escalation Engineer at Skytap at Skytap, a with 166 employees, based in Seattle, Washington, United States. AeroLeads shows a work email signal at skytap.com, phone signal with area code 425, 206, and a matched LinkedIn profile for Dylan Schneider.
Dylan Schneider previously worked as Principal Escalation Engineer at Skytap and Senior Escalation Engineer at Skytap. Dylan Schneider holds Anthropology from The Evergreen State College.
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AeroLeads found 1 current-domain work email signal for Dylan Schneider. Compare company email patterns before reaching out.
Information Technology Professional with experianced and broad corporate I.T. skill set, as well as proven project management and leadership. Constant eye twords data security and user experience as well as company profitiblity.CORE COMPENTENTCIES INCLUDE:- IT Leadership- Mac OSX Server and Linux Administration- SAN Design, Implimentation, and Management- Video Transcoding, Metadata, and Streaming- Bash Scripting, HTML, CSS, PHP, AppleScript- GSM Roaming
Listed skills include Linux, Servers, Networking, Vpn, and 46 others.
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• Stakeholder in Engineering projects to protect customer experience and product functionality• Recognition of product significant issues/incidents and escalation to leadership/eStaff• Project management of customer disruptive maintenances• Escalations point/SME for the field, for complex customer network issues including WAN/VPN/ExpressRoute, BGP, TCP/UDP, DHCP, DNS, firewalls, MTU/MSS, etc
Greater Seattle Area
• Front line incident management. Rapid cause and severity determination of cloud infrastructure issues. Organizing/driving Engineering Teams to resolution. StatusPage, in product, and other incident communications with customers. Summary communication of incident impact with executive levels.• Escalation point for all Field Teams, for customer production down situations, or technically complex customer cases• Escalations Team SME for complex customer network issues including WAN/VPN/ExpressRoute, BGP, TCP/UDP, DHCP, DNS, firewalls, MTU/MSS, etc• Design and implementation of new processes and tools to improve incident and customer issue resolution. Most notably becoming the first non-Engineering staff to have access to cloud hosting infrastructure to resolve cases quickly, preventing some issues from becoming incidents
Seattle, Washington
• Front line incident management consisting of issue triage and escalation to Engineering Teams.• Resolution of complex customer cases, live with customers in their environment, or independent reproduction of issues.• Escalation point for Support Engineers needing assistance understanding complex issues, or for cases needing significant interaction with Engineering Teams
• Front line triage, handling and resolution of customer issues.• Resolution of complex customer cases, live with customers in their environment, or independent reproduction of issues.
Greater Seattle Area
• GSM/LTE network testing Support Engineer assisting customers with interpreting results of voice, text, FTP, SMS, MMS and other tests.• Issue resolution of Linux based cell network test devices
Other employees you can reach at skytap.com. View company contacts for 166 employees →
Phani Rohit Mullangi
Colleague at SkytapLake Stevens, Washington, United States
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Momotaj Khatun
Colleague at SkytapRajshahi, Bangladesh
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Lucas Ornelas
Colleague at SkytapSeattle, Washington, United States
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Gaganjit Singh
Colleague at SkytapSeattle, Washington, United States
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Robert Vecchiolli
Colleague at SkytapParis, Tennessee, United States
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Justin Wilkins
Colleague at SkytapUnited States
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Pad Gallagher
Colleague at SkytapGreater Seattle Area, United States
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Ivo Stoev
Colleague at SkytapSeattle, Washington, United States
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TD
Trista D
Colleague at SkytapJersey City, New Jersey, United States
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JM
Joseph Marll
Colleague at SkytapSeattle, Washington, United States
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Activities and Societies: Anthropology and Archeology
Quick answers generated from the profile data available on this page.
Dylan Schneider works for Skytap.
Dylan Schneider is listed as Principal Escalation Engineer at Skytap at Skytap.
AeroLeads has found 1 work email signal at @skytap.com for Dylan Schneider at Skytap.
AeroLeads has found 3 phone signal(s) with area code 425, 206 for Dylan Schneider at Skytap.
Dylan Schneider is based in Seattle, Washington, United States while working with Skytap.
Dylan Schneider has worked for Skytap and Keynote Sigos Gmbh.
Dylan Schneider's colleagues at Skytap include Phani Rohit Mullangi, Momotaj Khatun, Lucas Ornelas, Gaganjit Singh, and Robert Vecchiolli.
You can use AeroLeads to view verified contact signals for Dylan Schneider at Skytap, including work email, phone, and LinkedIn data when available.
Dylan Schneider holds Anthropology from The Evergreen State College.
Dylan Schneider is listed with skills including Linux, Servers, Networking, Vpn, Bash, Testing, Apache, and Mysql.
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