Dylan Morrill Email & Phone Number

Remote

• Helped develop key partner portal and played crucial role in CPQ buildout in that portal, increasing sales velocity for partners selling Quest devices• Created a Twilio JS SDK-based softphone dialer LWC integrated into the Salesforce Sales Engagement app. The dialer replaced a legacy SaaS solution.- Developed framework to convert declarative after save same-record field updates to Apex. Implementation on the lead object reduced monthly execution time by more than 200 hours.• Identified and optimized a costly SOQL metadata query on high-touch objects, reducing execution time by more than 1,300 hours per-month• Maintained and enhanced a large portfolio of 300+ ETL pipelines using Python and SQL, ensuring data integrity and operational efficiency while processing billions of records monthly.

Boston, Massachusetts, United States

• Developed dynamic “setup assistant” LWC that gives reps a quick and seamless view into what needs to be done to close an opportunity• Developed CPQ Advanced Approvals UI that visualized complex CPQ approval paths and allowed approvers to action from each approval card• Created crucial Apex endpoint that properly routes sales calls, connecting customers to the exact right sales rep, without the need for keypad clicks• Ported dynamic account pricing logic to Apex, allowing account-specific pricing to be auto-calculated and stored in Salesforce• Promoted from Salesforce Engineer (2020)

Boston, Massachusetts, United States

• Troubleshot Salesforce support issues and used Salesforce tools to design and implement solutions to satisfy various business needs• Promoted from Support and Data Coordinator to Systems Specialist (2018), then to Systems Analyst (2018)

Boston, Massachusetts, United States

• Chat rep supporting IT professionals using remote desktop software• The start of my switch from a career in journalism to a career in tech