Applied Suicide Intervention Skills Training (ASIST) is a two-day in-person workshop where participants learn how to recognize when someone may be thinking about suicide, and how to provide a skilled intervention and develop a safety plan with the person to connect them to further support. Participants also consider how personal and community attitudes about suicide affect someone’s openness to seek help and their ability to provide it.

LivingWorks safeTALK is a four-hour training that equips people to be more alert to someone thinking of suicide and better able to connect them with further help. Using a simple yet effective model, LivingWorks safeTALK empowers everyone to make a difference.

Reporting to the Dean of Students, the Manager, Residence Life:-Manages a team of 29 unionized staff consisting of 2 professional staff, and 27 para-professional staff-Plans strategically for and defines the organizational structure of residence life staffing and implements changes to the organizational structure, including organizational change, hiring, layoff, demotions, creating and eliminating positions.-Discusses performance with employees to provide feedback and addresses performance related issues as part of the employee development process-Works with the Dean of Students to contribute and develop strategic goals, priorities, and initiatives and outcomes for the residence(s) with the focus of developing and designing student success programs-Represents the Dean of Students on various internal and external committees, as requested.-Develops and implements residence life emergency plans, and standard operating procedures-Develops assessment tools and regularly survey residents to assess satisfaction, as well as seek feedback, and make recommendations for improvement-Oversees and modifies the code of behaviour and/or community standards-Performs non-clinical assessment of students that may be at risk to themselves or others, determining appropriate course of action, including the development of safety plans, referral to campus and community liaisons, liaising with emergency services, etc.

-Provided strategic direction of the Residence Life portfolio within the Office of Residence and Student Life-Planned and implemented elements of curricular and/or co-curricular programs and activities-Developed and facilitated comprehensive training for student staff-Coached 20 residence student staff on managing personal and non-personal complaints-Investigated community standards and housing policy breaches, and determined appropriate disciplinary actions for breaches of community standards and/or housing policies-Supported and provided job-related guidance to unionized professional staff members working within the Residence Life portfolio-Managed the Residence Life program budget-Coordinated the recruitment process and training/coaching of student life staff, student leaders, and casual staff

-Developed and implemented the Student Housing & Residence Life conduct model & process to facilitate the investigation and adjudication of community standards violations-Co-developed and implemented the performance coaching model for student-staff-Assisted in the on-boarding, training, and mentoring of full-time professional staff within the Student Housing & Residence Life Department-Facilitated the recruitment, hiring, and selection of casual staff to fill various positions on the Residence Life Team, as well as within the greater Student Housing & Residence Life department -Supervised a team of 11 Residence Advisors, including: weekly staff meetings, review of weekly logs, and bi-monthly individual meetings for performance coaching and mentorship-Participated in a week-on-week-off 24-hour professional on-call rotation throughout the academic year, acting as a support for Residence Life Staff on-call during evenings and weekends for UTSC's residence system including: response to high-level behavioural issues, crisis management, and critical facilities concerns-Facilitated the training of Residence Life Staff-Investigated and adjudicated violations of the Student Housing & Residence Life Residence Community Standards -Advised students on co-curricular, academic, and personal matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background-Resolved minor interpersonal disputes between students and/or student staff-Liaised with students, staff, and faculty to coordinate program activities and staff training-Coordinated room assignments and room changes throughout the year-Assisted with coverage of the Front Desk

-Administered and managed residence application & admission process on StarRez (client & web), in addition to room assignments using both the auto-allocation and manual placement processes-Designed and coordinated Residence Orientation and move-in-Recruited and hired Residence Life Staff ensuring completion of all hiring paperwork per company requirements -Supported summer residence students by following up on incidents that occurred in residence and mediating roommate conflicts -Ensured that the camera system was available and functioning properly-Developed company-wide and property specific training sessions for Residence Life Staff at August company-wide training conference -Maintained and grew internal relationships with College committees/offices -Facilitated tours of the Niagara College NOTL Campus residence for students and their parents/guardians-Provided occasional front desk coverage during summer hotel season, assisting guests with the check-in/out process, and answering questions as appropriate

-Oversaw the delivery of the programs, activities, and services in the Tundra & Homestead wings of South Residence as part of the residential curriculum-Attended programs & community meetings regularly to build relationships with students and remain attentive to community needs-Provided responsive programming to identified community trends-Met with students experiencing difficulty adjusting to university life-Followed up on violations of the Residence Community Living Standards by meeting with students to investigate and review behaviour, assess level of responsibility, and develop outcomes, using punitive, developmental and/or restorative approaches, as appropriate-Responsible for the direct supervision (coaching and mentoring) of 12 Residence Assistants-Facilitated regular one-on-ones and weekly team meetings with Residence Assistants-Oversaw budgets related to staff hospitality and programming -Participated in a rotating on-call schedule with other Assistant Residence Life Managers-While on call, advised student staff on situations that may be challenging or beyond the scope of their training, experience, comfort or ability and respond to crisis situations as the first-responder

-Monitored a hall of approximately 36 students-Served as a mentor for fellow Residence Life Team members to facilitate personal andprofessional development-Supported the on-call Residence Life Team by providing rapid and advanced on-callresponse in cases of emergencies (e.g. medical, mental health, etc.), facilities concerns, inaddition to various other student concerns regarding discipline, safety, and communitystandards-Participated in on-call rotation during evenings and weekends for the duration ofapproximately 7 shifts per month-Completed documentation in a timely manner to record programming logs, incidentreports & maintenance requests on StarRez software-Conducted monthly social rounds to ensure the well-being of residents-Planned, budgeted and advertised a variety of social, educative, and developmentalpassive and active programming events for residence students-Trained in PERSONA software to facilitate after-hours support in issuing new,temporary, or replacement key cards

-Senior on-call student-staff member responsible for overseeing and mentoring 19Residence Life Team members in either programming or residence advisor positions withthe assistance of the Community Coordinator-Supported Residence Life Team on-call by providing advanced remote on-call responseor rapid/immediate response in cases of emergencies (e.g. medical, mental health, etc.),facilities concerns, and various other student concerns regarding conduct, safety andcommunity standards-Conducted monthly on-on-one meetings with each staff member to facilitate personal andprofessional development-Participated in a monthly rotating on-call schedule with the Community Coordinator, andwas engaged in on-call shifts for approximately half of each month-Created monthly on-call schedule for residence advisors while accommodating foracademic timetables and requested book-offs-Planned, budgeted and facilitated team socials with the assistance of the CommunityCoordinator to facilitate team bonding, de-stressing, and communication amongst theResidence Life Team-Created engaging and educational bulletin boards on a monthly basis in the ResidenceCentre (available to all 765 residence students)-Responsible for holding a grand-master key at all times

-Monitored a hall of approximately 40 students while supporting and encouraging theirpersonal, and academic development, as well as residence and university involvement-Supported and mentored 5 residence life team members located within the local residencecommunity-Planned, budgeted and advertised a variety of social, educative, and developmentalpassive and active programming events for residence students-Conducted house meetings, conflict mediation meetings, and various other meetings withresidents within the community-Conducted monthly social rounds to monitor the well-being of residents-Participated in an on-call rotation to ensure the safety and security of all students living inresidence through the enforcement of policies/community standards and acted as a firstresponder to situations as they arose for approximately 7 days a month-Completed documentation as required in a timely manner-Created engaging and educational monthly bulletin boards for residents within thecommunity-Responsible for holding a set of master keys during on-call rotation, as well as skeletonkeys during a holiday/winter break on-call shift

-Monitored a hall of approximately 24 students while supporting and encouraging theirpersonal, and academic development, as well as residence and university involvement-Planned, budgeted and advertised a variety of social, educative, and developmentalpassive and active programming events for residence students-Conducted house meetings, conflict mediation meetings, and various other meetings withresidents within the community-Conducted monthly social rounds to monitor the well-being of residents-Participated in an on-call rotation to ensure the safety and security of all students living inresidence through the enforcement of policies/community standards and acted as a firstresponder to situations as they arose for approximately 7 days a month-Completed documentation as required in a timely manner-Created informative and visually appealing monthly bulletin boards for residents withinthe community-Responsible for holding a set of master keys during on-call rotation, as well as skeletonkeys during a holiday/winter break on-call shift