Human Resources Director
Current-Acted as the first point of contact for all human resources policies and interpretations-Resolved complex employee relations issues by conducting thorough complaint investigations-Identified training needs and provided leadership coaching and career development for subordinate HR employees and regional managers -Hosted consultative services with leadership and employees to improve work relationships, morale, and develop solutions for addressing complex business issues-Provided contract management and interpretation of HR policies for unions in multiple states-Supported and negotiated healthcare benefit administration activities and administered leave processes-Facilitated a fair and transparent resolution process while upholding the rights and agreements outlined in the collective bargaining agreement. Managed the company's interest during employee grievance process -Maintained in-depth knowledge of Human Resources legal requirements, partnering with the legal department as needed-Ensured regulatory compliance with federal, state, and local regulations in multiple states-HRIS: Citrix, WorkBright, AppPro, Intuit and Paycom