Promoted to Front of House Manager following completion of A-Levels, assuming full-time hours. Gained responsibility for monitoring and ordering bar stock to ensure optimal inventory levels and minimize shortages.Delegated due diligence tasks such as weekly deep cleans and stock rotations, ensuring compliance with hygiene standards and smooth operations without overwhelming staff workloads.Participated in food preparation outside of service hours alongside the head chef… Show more Promoted to Front of House Manager following completion of A-Levels, assuming full-time hours. Gained responsibility for monitoring and ordering bar stock to ensure optimal inventory levels and minimize shortages.Delegated due diligence tasks such as weekly deep cleans and stock rotations, ensuring compliance with hygiene standards and smooth operations without overwhelming staff workloads.Participated in food preparation outside of service hours alongside the head chef, deepening my menu knowledge and enabling me to make informed recommendations and pairings to customers, improving their overall experience. Show less

Made significant additions to the menu by suggesting specials, showcasing my creativity and understanding of the restaurant's culinary quality.Mastered both 'Lightspeed' and 'Blinq' POS systems to process customer orders accurately and efficiently.Fulfilled small plate orders, reducing the workload of the kitchen thus maintaining a timely service to customers.

Selected as one of three employees out of a staff force of 20 to remain operational on-site over the second COVID lock-down to oversee the continued smooth processing of delivery orders.

Played a key role in inventory management across the large site by writing stock orders from the central on-site warehouse and efficiently fulfilling stock orders to other vendors around the site, ensuring smooth operations and timely delivery of goods.