As the Maintenance Manager at Epoc Property Management, I am responsible for overseeing the upkeep and functionality of all properties under our care. My role involves coordinating routine maintenance, managing repairs, and ensuring compliance with safety and regulatory standards. I take pride in maintaining high-quality living and working environments for our tenants and clients.In addition to these responsibilities, I am currently focused on hiring and building an in-house maintenance… Show more As the Maintenance Manager at Epoc Property Management, I am responsible for overseeing the upkeep and functionality of all properties under our care. My role involves coordinating routine maintenance, managing repairs, and ensuring compliance with safety and regulatory standards. I take pride in maintaining high-quality living and working environments for our tenants and clients.In addition to these responsibilities, I am currently focused on hiring and building an in-house maintenance team. This initiative aims to enhance our service efficiency, improve response times, and foster a team of dedicated professionals who are committed to the values and standards of Epoc Property Management.Key responsibilities include:Overseeing day-to-day maintenance operations and ensuring timely resolution of issues.Developing and implementing preventive maintenance programs.Managing budgets and negotiating contracts with vendors and service providers.Recruiting, training, and leading a skilled in-house maintenance team.Ensuring all maintenance activities comply with health and safety regulations.Collaborating with other departments to support overall property management goals.By building an in-house maintenance team, I aim to create a more cohesive and responsive service environment, ultimately enhancing the satisfaction and comfort of our tenants and clients. Show less

Developed scopes of work for turnover and remodel of single family rental homes. Managed construction workflow of general contractors, sub-contractors, and individual vendors. Created purchase orders, and coded appropriately for accounts payable. Performed final quality checks on all work performed during turnovers and remodels. Scheduled city inspections and applied for permits as necessary to keep construction within code. Coordinated and scheduled move ins and move outs with residents… Show more Developed scopes of work for turnover and remodel of single family rental homes. Managed construction workflow of general contractors, sub-contractors, and individual vendors. Created purchase orders, and coded appropriately for accounts payable. Performed final quality checks on all work performed during turnovers and remodels. Scheduled city inspections and applied for permits as necessary to keep construction within code. Coordinated and scheduled move ins and move outs with residents. Communicated effectively between contractors, construction management, and property management to produce projects on time and within budget. Show less

Provided a high quality product by bringing vacant homes to company standards, and responding to resident requests promptly and professionally. As Lead Maintenance Technician I regularly assisted superintendents in creation of scopes of work for in house crews, managed and coordinated subcontractors and inspections, and supervised work done by other technicians to verify construction and repairs were performed to quality standards. Provided problem solving insight and technical assistance to in… Show more Provided a high quality product by bringing vacant homes to company standards, and responding to resident requests promptly and professionally. As Lead Maintenance Technician I regularly assisted superintendents in creation of scopes of work for in house crews, managed and coordinated subcontractors and inspections, and supervised work done by other technicians to verify construction and repairs were performed to quality standards. Provided problem solving insight and technical assistance to in house technicians and subcontractors when necessary. Acted as a back up for the Maintenance Coordinator position to dispatch work orders to in house technicians and subcontractors alike, and followed up with residents and subcontractors to verify repair quality. Filled in for the Maintenance Foreman position as necessary to assist the Maintenance Manager in reporting on the progress of homes in construction, and verified scopes of work provided by superintendents had been completed to company standards. Show less

Managed subcontractors during construction of the McKinney and Olive high rise office tower. Walked the construction floors daily to verify work quality, and create punch lists, reported findings to project managers, chief engineer, and property manager. Coordinated with contractors, subcontractors, and inspectors to complete each phase of build out. Provided technical information and plan interpretation to contractors and subcontractors as needed. Implemented building keying schedule and built… Show more Managed subcontractors during construction of the McKinney and Olive high rise office tower. Walked the construction floors daily to verify work quality, and create punch lists, reported findings to project managers, chief engineer, and property manager. Coordinated with contractors, subcontractors, and inspectors to complete each phase of build out. Provided technical information and plan interpretation to contractors and subcontractors as needed. Implemented building keying schedule and built locks and keys as needed. Performed minor repairs and preventative maintenance as needed. Show less

Performed preventative maintenance and repairs on hotel equipment including air handlers, laundry equipment, and kitchen equipment. I provided a high level of customer service by responding to guest calls promptly and professionally. I was regularly tasked with special projects throughout the hotel, including after hours only projects where time management and quality workmanship were critical.

I was responsible for advising customers in recommended automotive service, developing repair and maintenance estimates, writing repair orders, validating warranty claims, and maintaining customer rapport and records.

I was responsible for guiding and informing customers in parts purchase decisions using multiple means to determine the correct part, including paper and electronic catalogs, and dimensions deduced with calipers, micrometers, tape measures and belt identification tools. I was also responsible for mixing paint batches to match existing colors on customer applications and manufacturing custom parts such as hydraulic hoses and battery cables using hand and power tools including a hydraulic press… Show more I was responsible for guiding and informing customers in parts purchase decisions using multiple means to determine the correct part, including paper and electronic catalogs, and dimensions deduced with calipers, micrometers, tape measures and belt identification tools. I was also responsible for mixing paint batches to match existing colors on customer applications and manufacturing custom parts such as hydraulic hoses and battery cables using hand and power tools including a hydraulic press and torches. Show less