-Bolstered a community of over 18,000 followers and total 850,000 views-Have raised over $20,000 in funds for various charity organizations-Partnered with various powerhouses in gaming including Steel Series, Digital Extremes (Warframe), and Behaviour Interactive (Dead By Daylight)-Work with various broadcasting softwares to create an engaging live broadcast-Utilize editing software (photoshop, gimp) to create promotional materials for social media

-Identified, partnered with and managed over 500 influencers across all of our campaigns, overseeing andguaranteeing the successful delivery of client KPI’s across Tiktok, Instagram, X, Twitch and Youtube.-Pioneered the development of a streamlined onboarding platform, reducing our onboarding time from 12hours to 30 minutes.-Provided internal reports and client feedback both before and afterward campaigns to informkey pivot points for KPI’s for continued margin growth

-Launched over 100 creators across all campaigns under our creator partnership program.-Identified and evaluated Influencers for alignment with charity partners, raising over $25,000 total.-Crafted personalized outreach emails and held meetings to establish meaningful connections withInfluencers, bolstering a 60% response rate-Implemented efficient systems for the timely reporting and documentation of successful charity broadcastevents.

-Meet with clients to develop campaigns for their mobile/pc/console games-Find content creators and influencers to promote client games/hardware-Pitch creative ideas and adapt content for targeted markets-Work with influencers to ensure content delivery is on time

-Coordinate with the editor to deliver timely, thorough and professional reviews on the newest horror titles and demos- Formulate and pitch editorial or exposé pieces relevant to trending news in the genre

-Grow a following of over 27,000 subscribers with over 5 million total video views-Partner with Behaviour Interactive as an ambassador for their title, Dead By Daylight-Utilize video editing software (Adobe Premiere) to create both scripted and unscripted tutorials, guides, and news pieces-Utilize photo editing software (Adobe Photoshop, GIMP) and Animation/Sculpting Software (Blender) to generate engaging thumbnails-Leverage Google Analytics and Youtube SEO trends to create searchable and engaging content

-Provide support over both phone and email for a variety of remote clients-Issues included: Networking, Printer, Outlook, and Browser Troubleshooting-Assisted in installing or reinstalling various softwares-Follow SOP for utilization of ticketing tools and escalation

-Work with front and back end team to develop and manage SOP for the ingest of client hardware-Oversee timely turnaround of all hardware and services-Diagnose client software and hardware problems to create and fulfill on a whole solution that best fits their concerns-Schedule and execute on client requested training over Windows 10, and various software concerns

-Diagnose client software and hardware problems to create and fulfill on a whole solution that best fits their concerns-Schedule and execute on client requested training over Windows 10, and various software concerns-Work with team to execute on turnaround promises in a timely and efficient manner

In my Video Department Management role I was to build a team that, in my absence, could maintain if not help to better the department through proper signage, merchandising, and stocking procedures whilst helping to exceed customer expectations.