With nearly 10 years of management and customer service experience, I am a versatile and adaptable professional who thrives in dynamic and challenging environments proven by my accomplishments at McCoy Recycling. In a industry that is often messy, hazardous, and untrustworthy I played a pivotal role in constructing a clean, organized, and trustworthy facility that felt safe and welcoming to everyone. By taking a customer centric approach we became the preferred choice of customers from far and wide and outlasted two of our local competitors who went under after decades of business.My hands-on experience has provided me with a deep understanding of all aspects of business, from management and finance to HR and operations. I am dedicated to delivering exceptional customer service and building strong relationships with my team and customers.In 2022, I stepped away and followed my passion for the outdoors by becoming a seasonal Backpacking Guide. Leveraging my knowledge and skills in leadership, planning, safety, and customer success I have been able to craft exceptional, educational, and unforgettable experiences for my customers.