Dylon Wilson Email & Phone Number

New York, NY, US

New York, New York, United States

• Prepared check records and backup cash application.
• Oversaw digital and paper record retention and retrieval process in compliance with departmental and organizational policies and procedures.
• Assisted with spreadsheet creation and data entry, as needed, to support accountants with analysis and completion of daily activities cash receipt and collections activities.
• Prepared and run Aging Employee Schedule (AES), Queries and other V3 reports for use by accountants and analysts in the completion of their daily activities.
• Prepared daily cash receipt records for annual sample testing by external auditors.

New York City Metropolitan Area

• Participated in data cleaning and data wrangling tasks, ensuring data compatibility and consistency across multiple sources.
• Unearthed valuable insights from healthcare datasets through exploratory data analysis (EDA), employing SAS, R, and SQL for database analyses.
• Partnered with diverse teams to establish clear project goals and outcomes, transforming business requirements into innovative data-driven solutions for optimized organizational impact.
• Utilized advanced statistical techniques to extract valuable insights from healthcare data, empowering informed decision-making.

• Exceed customer expectations by leveraging deep product knowledge and expertise to provide personalized recommendations and tailored solutions, ensuring their needs are not only met but surpassed.
• Utilized customer feedback analysis to identify process improvement opportunities and proactively implemented solutions to optimize the customer experience.
• Drive store sales targets by skillfully communicating promotions and offers to customers, resulting in elevated sales and heightened customer satisfaction, recognized through awards.

Orlando, Florida, United States

• Successfully collaborated with student organizations and departments to strategically plan and execute impactful events, efficiently managing resources.
• Led and mentored a team of student staff, fostering their growth and ensuring seamless execution of events and activities.
• Orchestrated the seamless execution of all activities and events in the Student Union, guaranteeing optimal productivity and success.

Florida, United States

• Collaborated with building managers and event clients to ensure high-quality event setups in a high-traffic environment.
• Set up and maintained event furnishings and audiovisual (A/V) equipment, adapting to unique client requirements.
• Provided exceptional customer service to enhance client satisfaction and streamline event logistics.
• Maintained event areas to meet university standards, enhancing the professional environment for all events.

New York, New York, United States

• Installed, configured, and maintained computer hardware, software, systems, and networks, ensuring optimal performance and availability for all users.
• Provided proactive and responsive technical support to resolve technical issues across the organization, improving productivity and efficiency.
• Streamlined the onboarding process for new users by expertly managing their computer accounts, equipping them with essential resources, and granting seamless access to enhance their productivity.
• Consistently ensured operational reliability by promptly identifying, troubleshooting, and resolving technical issues in a fast-paced, high-volume environment.
• Orchestrated a seamless partnership with the IT team to implement cutting-edge technical solutions, elevating the company's computer systems and networks to new heights of performance and security.

Data Analysis Certificate

Intense 24 week program that combines collaborative, hands-on training with real world data sets to provide me with the tools to collect.

Bachelor Of Science - Bs, Statistics