- Support two senior bankers in the execution of M&A advisory deals, primarily on sell-side transactions, by producing financial models, creating marketing material, researching potential buyers, and managing due diligence processes.- Assist in the preparation of pitch presentations and other materials for client meetings, effectively communicating transaction rationale and market insights.- Delivered operational expertise that contributed to the successful completion of multiple transactions during my tenure.

As a Customer Success Manager at Rapid7 I was responsible for the overall health and well-being of more than 110 small, mid-market, and enterprise customers. As the dedicated resource for these customers, I ensured that they received the full value available from our product suite and our organization.- Led monthly or quarterly recurring calls with my customers, focusing primarily on any requests of our business, any product enhancements, and any Rapid7 updates.- In Q2 2021 I exceeded 100% of my quota expectation for the quarter.- In addition to my core responsibilities, I was the training practitioner for one of the classes taken by our Customer Success new hires.

In this role I was tasked with being the dedicated post-sales point of contact for over 250 customers. I helped customers succeed by navigating internal processes, providing enablement, and ensuring applicable information was provided in a timely fashion. On top of driving value for these customers, I was also responsible for ensuring that they renew their Rapid7 licenses fully and on time through a quota. As I approached 9 months in this role I earned the opportunity to act as an unofficial mentor for a newly hired member of our team. My success adapting to the role and the organization led to a promotion in October of 2020.

- Effectively communicate with high net worth individuals via written, oral, and face-to-face communication- Cooperate in a team-based setting with 14 other individuals to accomplish both individual, team, and department-wide objectives- Prioritize tasks by both urgency and importance to ensure completion in an efficient manner, delegating when necessary- Coordinate and monitor the on-boarding of over 75 client relationships- Provide shadow opportunities for newly hired employees across several departments

- Advised three separate sport clubs per year in managing their finances, national travel, and competition schedule- Ensured player safety and player satisfaction through game control- Practiced and enforced all Competitive Sports policies and procedures to their reasonable, and applicable, extent- Acted as a resource for over 6,000 unique participants as well as an intermediary between the participants and the professional staff- Managed a staff of up to 14 different employees on any given shift- Recruited, hired, trained, evaluated, and developed over 20 officials- Built relationships with participants, coworkers, and employees to promote retention among groups

- Ensured the validity and completion of liability waivers prior to each trip's departure - Oversaw all office activity for both rafting and lodging company- Managed all reservations and payments company-wide in a point of sale setting- Performed both opening and closing duties for both the office and the overall property, ensuring the security of the equipment

- Planned outreach events, such as dorm Olympics, potluck dinners, from inception to 48 hour follow up- Coordinated among 5 student leaders to assist one another in event planning- Assisted house fellow in community outreach activities- Used my experience on campus to mentor fellow students- Managed a $3,000+ budget to fund housing events

Provide friendly and efficient service to customers, Address and resolve inquiries or complaints, Practice monetary accountability by maintaining a cash register