Brainstormed marketing strategies and content ideas in collaborative teams Used strong communication, interpersonal, writing and telephone skills to contact and follow up with clients and express delays80% acquisition rate of scheduled appointmentsHelped clients create bespoke furniture using textile knowledge Providing clients with comprehensive design layoutsCreated digital content for social media and elevated brands identity Prepared presentations for interior design clientsSkyrocketed showroom sales (NYC, TN, NC,ATL) Developed effective systems to increase organization

Data EntryGreeted all visitors in a warmly mannerAnswered phone call, directed and responded to emails professionallyOperated a clean office space, ordered and restocked suppliesConducted day-to-day project coordination, planning, and implementation across multiple teams. Maintained, filed, printed, scanned, and organized documents, contracts, and intake formsHandled office schedule and scheduled meetingsImplemented and maintained protocols, and operating procedures to make the office run smoothlyUpheld a clean and professional image to represent the brandManaged social media planning for execution of marketing strategies and community outreach

Data EntryGreeted all visitors in a warmly mannerAnswered phone call, directed and responded to emails professionallyOperated a clean office space, ordered and restocked suppliesConducted day-to-day project coordination, planning, and implementation across multiple teams. Maintained, filed, printed, scanned, and organized documents, contracts, and intake formsHandled office schedule and scheduled meetingsImplemented and maintained protocols, and operating procedures to make the office run smoothlyUpheld a clean and professional image to represent the brandManaged social media planning for execution of marketing strategies and community outreach

Designed and planned eventsCreated new systems to effectively work in high-paced environmentsUpheld a friendly rapport with clients and vendorsInput invoices into billing softwareAccounts receivable and general bookkeeping Received, dispersed and tracked orders, packages and deliveries Oversaw and updated social media accounts Photographed/recorded food and clients and created aesthetically pleasing ad content to increase salesActed as the liaison between the vendors, different departments and the buildingCoordinated and monitored office calendar and executives Served as point contact for outside vendors and clientsProvided logistical support

Acted as support to the executive and office staffAnswered and screened phone calls Informed clients of all FAQsCoordinated travel itinerary by booking hotels, flights and reservations etc.Assisted in office projects, supporting all staff across different sectorsArranged and operated marketing content used for promotions for social mediaDeveloped high quality, high standard SOP's that were enforced and followed by all employees.

-Created excel spreadsheets for team and individual sales goals. -Implemented intensives in order to motivate team members. -Assisted in weekly shipment and inventory - Generated repeat clientele through excellent customer service -Trained staff on customer service & product knowledge -Used social media to market new inventory -Organized stock rooms Notable Achievements :- Received 3 Cash bonuses in 1 month for exceeding individual sales goals-Implemented Incentives to motivate staff to meet sales goals and sales increased by 30%-Increased foot traffic and sales by posting events and sales on social media-Enhanced stock room organization method

Warmly greeted all clients and visitorsManaged and maintained office areaBooked appointments and managed schedules Coordinated events and office activities Answered Multi- Line Phones Managed and ordered office materials

My responsibilities at Zara ( Inditex) were pretty straightforward. I worked with the POS system , and had to deliver the great customer service. In most cases I was the last person the customer would see, so I had to make their final shopping experience enjoyable. I took care of the basics sales and returns and online purchasing. Opening we had to hand count out our drawers. When switching to the next drawer you had to recount the drawers to make sure their wasn't any discrepancies with cash or debit. Closing was a little different because we had to go over the cash for the entire store and view discrepancies for every department. When I wasn't needed behind the register I took it upon myself to help the sales associates with the floor. Working on the floor helped me gain product knowledge and learn the location of the items. I also did a lot of restocking items and working in the stock room when needed. I took on a lot of responsibilities besides ringing up customers. I worked in the flag ship store in New York City on 5th ave, leaving me to deal with tons of tourists. I had to use my Spanish and Portuguese to communicate with a majority of the out -of -towners. Zara was the most fast paced environment I have ever worked in, so it taught me to quick, productive and efficient.

Karen Millen was the first luxury brand I ever had the opportunity to work with. I begin my KM experience in Tysons Corner Virginia where I worked with a tight knit team of only 4 employees. My main focus was selling and building a clientele. Week after week I noticed I had been building great relationships and hitting high sales goals. I was actually the highest seller in my store, along with being the youngest. Every week I had to fix the visuals in my store, everything had to be perfect. Not only did the store have to be perfect, but so did I. A typical day was pretty slow, but I had to ring up my own sales, and keep on top of my sales goals. When there were no clients, I spent a lot of time working on the new shipment and cleaning store. Every week when we got new shipment I sent out emails to my clients to update them what got. Believe it or not this really worked! Finally they moved me to the Soho store where I got to work with the greatest sellers in the company. This took selling stylist to another level. I was able to train other stylists and upgrade to my clientele book to the New York Elite. An important part of my flagship transition was opening up the Karen Millen store in Bloomingdales on 59th street. This was a huge opportunity to being the first team of stylist to introduce one of the largest retailers in New York to our brand. Not only did I have to continue to learn my brand, but I had to learn brands from every designer housed in our store. Working inside the Bloomingdales franchise opened up great possibilities, because me and my team were the first to open the stores I was given greater responsibilities. These included opening and closing the store along with attending store meetings on behalf of our brand. I had to keep track of why were doing great or poorly. Along with which stylists were improving and who made the highest sales. and all this information needed to be sent to our corporate.