Dymond Ulin Email & Phone Number

Johnston, Iowa, United States

Altoona, Iowa, United States

• Supervised, assisted, and motivated 30 staff members throughout the duration of Adventureland’s Phantom Fall Fest.
• Facilitated over 15,000 patrons through the haunted attraction and ensured that operations ran smoothly through the use of efficient communication.
• Enforced training and safety procedures to guarantee a safe, secure, and legal work environment for both staff and guests.

Altoona, Iowa, United States

• Trained to perform six onstage routines requiring an understanding of the props, choreography, costume, and placement in Ben Ulin’s Magic and Comedy Show presented live, four times a day.
• Detected, reacted, and adapted to fast-paced changes in the dynamic backstage environment with various other cast members and staff to ensure the success of the shows.
• Depended on to fill in as an “on-call” assistant.
• Vigilantly and meticulously ensured that each prop was perfectly set and struck to prevent mistakes.

West Des Moines, IA

• Managed in-person and telephone guest inquiries as well as customer service requests.
• Created reservation bookings using the Open Table program.
• Maintained accurate waitlist quotes while directing the seating of guest parties in an efficient manner.
• Performed various cleaning and miscellaneous tasks around the restaurant.

Urbandale, Iowa

• Greeted and maintained cordial relationships with 65 senior guests.
• Prioritized guest satisfaction and comfortability by accommodating those requiring extra assistance.
• Served food and drinks to patrons while acknowledging noted diet restrictions.

Ba: Criminology, Law & Justice, Minors: Psychology, Business Administration, 3.94

High School Diploma