Dymond Ulin Email & Phone Number

Johnston, Iowa, United States

Altoona, Iowa, United States

• Supervised, assisted, and motivated 30 staff members throughout the duration of Adventureland’s Phantom Fall Fest.• Facilitated over 15,000 patrons through the haunted attraction and ensured that operations ran smoothly through the use of efficient communication.• Enforced training and safety procedures to guarantee a safe, secure, and legal work environment for both staff and guests.

Altoona, Iowa, United States

• Trained to perform six onstage routines requiring an understanding of the props, choreography, costume, and placement in Ben Ulin’s Magic and Comedy Show presented live, four times a day.• Detected, reacted, and adapted to fast-paced changes in the dynamic backstage environment with various other cast members and staff to ensure the success of the shows.• Depended on to fill in as an “on-call” assistant.• Vigilantly and meticulously ensured that each prop was perfectly set and struck to prevent mistakes.

West Des Moines, Ia

• Managed in-person and telephone guest inquiries as well as customer service requests.• Created reservation bookings using the Open Table program.• Maintained accurate waitlist quotes while directing the seating of guest parties in an efficient manner. • Performed various cleaning and miscellaneous tasks around the restaurant.

Urbandale, Iowa

• Greeted and maintained cordial relationships with 65 senior guests. • Prioritized guest satisfaction and comfortability by accommodating those requiring extra assistance.• Served food and drinks to patrons while acknowledging noted diet restrictions.

Ba: Criminology, Law & Justice, Minors: Psychology, Business Administration, 3.94

High School Diploma