Michael P. Email & Phone Number

Gilbert, Az, Us

Radnor, Pa, Us

Joined as Team Lead, promoted rapidly through a series of increasingly responsible management positions based on strong operational, financial, and team building performance. Built reputation as a manager who is able to prepare, equip, and motivate managers and associates toward organizational success. Currently managing 120 associates and 5 supervisors on site at a large semiconductor manufacturer.• Rebuilt relationship of trust with client, resulting in 4 year extension of contract.• Designed and built key metrics reports to clearly and concisely show program value add.• Created metrics database to track and report inventory usage to point of use.• Received “President’s Club Award” in 2017 – Awarded to top 2% of employees company wide.• Implemented safety, quality, and job skills training programs as well as training tracking database.• Reduced Safety events by over 75% by setting up committee to train team on safety and reinforce safety culture.• Increased annual revenue by $565,340 during budget restrictions.• Reduced turnover by 28% through strategies to recruit, train, and retain high-quality employees.• Reduced overhead and expenses by over 25%.

Joined as outside sales representative and quickly moved to operations manager. Coached and lead a team of 42 technicians specializing in HVAC efficiency measures. Utilized diagnostic skills acquired in the automotive trade to rapidly acquire a profound understanding of HVAC systems and diagnostics.• Financial responsibility to $425K• Acquired California HVAC certification.• Created program to reduce employee turnover through rewards based on performance.• Became company expert in repair and diagnosis of HVAC systems.• Prepared and presented bids for residential and commercial projects in excess of $350K.• Managed fleet of 30+ company vehicles• Issued, maintained and repaired diagnostic equipment.• Worked with CPUC, PG&E, and SoCal Edison to present energy efficiency programs and solutions to the HVAC contractor community.• Established customer base of 120+ contractors through strong relationship building and stringent service quality.• Top salesman in San Francisco Bay Area.• Decreased rework by over 30% through training and quality control.

Started as assistant manager and was promoted to store manager within 6 months. Managed large retail warehouse store specializing in sales of kitchen cabinetry. Managed inventory, ordering, personnel, and P&L. • Financial responsibility to $3.5 MM.• Planned and launched new retail location for company in Union City, CA.• Designed and bid commercial and residential projects exceeding $500K.• Built contractor and residential customer base from San Francisco Bay Area to Sacramento.• Scheduled and coordinated interstate and occasional international shipping of product. • Opened up new revenue stream, working with fire & flood contractors.• Managed 5 person sales and service team.• Hired, trained, motivated, and administered disciplinary action as required.• Maintained inventory, facilities and systems.• Received award for $100K+ in sales in 1 month as well as award for top salesman in division.

Business Administration And Management, General

Associate Of Science (A.S.)