Information Architect
Sling Media
At Sling Media/Echostar I used design to imagine and deliver futures that changed people's relationships to television content. I did user research, designed interfaces & interactions, and designed and conducted usability tests for the Web, mobile, tablet, and set-top. I spoke directly with users and customers and served as their advocate in product decision-making.I also led the user research, strategy, and user experience design components of Sling.com and Dishonline.com, IP television products that at the time delivered on-demand and live streaming video content to millions of Dish subscribers and Slingbox owners via web, mobile, tablet and set-top applications.I designed & conducted usability tests, interviewed users, and generated insight to drive change. I developed information architecture and interaction design for editorial content management systems, user profile management, commenting, social tools (Facebook connect) embedded video players, cloud-based DVR, blogs, video tagging, and media asset management tools. I wrote and designed Help, FAQ, and customer service content & tools.Sling Media, maker of the Slingbox, is a subsidiary of Echostar (NASDAQ: SATS), corporate sibling to Dish (NASDAQ: DISH).