Dylan Williams Email & Phone Number

West Chester, PA, US

Boston, Massachusetts, United States

Two key roles:1) Led implementation of pilot KM system for R&D covering 5 areas: user-centric design, including 60+ interviews with stakeholders; content (internal and external) evaluation and curation; metadata analysis and semantic layer implementation; coding of interface with integration to other systems; promotion/ communication of pilot system.2) For.

Philadelphia, Pennsylvania, United States

Iselin, New Jersey

Addressing these business pain points:"We don't know what our people know.""Our experts are about to retire and we need to transfer their knowledge to the next generation.""We spend too much time looking for information and end up reinventing the wheel.""Our service delivery is inconsistent across geographies.""Our innovation processes are ineffiecient and.

Responsible for integrating the full suite of knowledge management tools (people profiles, research services, intranet sites, communities of interests, sample content libraries, methods and tools, etc.) into country onboarding and ‘milestone’ events (i.e., new manager, new senior manager programs). In this role:~ Developed and delivered a large volume of.

Chief designer, project manager, adoption co-lead, and product owner for Deloitte’s global profile and expertise system (DPN), serving 250,000+ employees worldwide. As product owner: ~ Developed and gained approval with senior leadership on the strategic vision for the product through 2020~ Worked with member firm HR teams in EMEA, the Americas, and.

Glen Mills, PA

For the Consulting function globally, managed its People Program, with an emphasis on identifying expertise in given topics/disciplines, codifying it consistently through profiles, and making those experts easily findable through a multi-faceted search.

Worked all aspects of knowledge management, primarily for Consulting function: content management, developing communities of practice, qualifications gathering, skills database development, nerve center creation and support.