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Daniel Zamora Baudrit is listed as Salesforce Administrator // SCRUM Master // Training Program Manager at Kepler, a company with 341 employees, based in San Jose, Costa Rica, Costa Rica. AeroLeads shows a matched LinkedIn profile for Daniel Zamora Baudrit.
Daniel Zamora Baudrit previously worked as Campaign Operations I at Kepler and Salesforce Administrator at Self-Employed. Daniel Zamora Baudrit holds Computer/Information Technology Administration And Management, Salesforce Administrator (Sca) from Trailhead By Salesforce.
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Salesforce Administrator with 2+ year experience as Training PM involved in the Advertising market. I help companies deliver configurations to produce 2x efficiency based on data-driven decisions. Delivering Salesforce Administration ResultsSharpened skills in Salesforce configuration and data management to deliver impactful solutions. I've configured custom objects, email templates, and search layouts, ensuring streamlined processes and enhanced usability. I also performed data mapping and and flow implementation to optimize systems for accuracy and efficiency.Strategic Collaboration and Stakeholder EngagementDeliver results that align with business objectives. By combining thorough configuration with targeted training, I increased user proficiency by 25% and achieved a 90% satisfaction rate. Data-Driven Decision Making and Training InnovationOver 3 years’ experience developing Salesforce dashboards and reports that produced data-driven decision-making for a team of 200+. I also configured Salesforce sandboxes, ensuring SLA health checks in green status while empowering teams to fully utilize Salesforce's potential.
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San Jose, Costa Rica
- Set up and traffic digital marketing campaigns across various platforms including social media and search engines.- Certified in: Google Search Ads, Amazon Ads, Walmart Ads and Pacvue.
Salesforce Projects using Hands-On Orgs in TrailheadApp, custom objects, page and search layouts configuration. Data mapping using Data Import Wizard. Dashboard and reports creation. Record triggered flows creation.
San Jose, Costa Rica
- Planned and oversaw the training programs for the entire Campaign Ops department covering 10+ skills resulting in a 95% average sat survey score and meeting 100% SLAs throught the year. - Designed and delivered 10+ technical training programs, including new hire and continuing education sessions, resulting in a 75% decrease in setup defects effectiveness.
Costa Rica
- Led the updating and implementation of the new hire onboarding process, transitioning from a theoretical approach to a practical one (80% practice, 20% theory). This resulted in a 95% satisfaction survey score and a 75% reduction in re-training sessions, contributing to productivity and overall business goals.- Training delivery of New Hire Onboarding to.
San Jose, Costa Rica
Set up, trafficked, and launched digital marketing campaigns across various platforms including social media and search engines.Implemented campaign reporting templates that enhanced client communication and insight generation.Delivered 5+ action plans with a 100% success ramping up low performer associates to achieve their respective metrics.Ensured.
Heredia, Costa Rica
I detected and prevented fraudulent activities for Amazon customers by analyzing transactions, saving an average of $2500 per case over an 8-month period, which protected customer accounts and reduced financial losses. I closed an average of 45 cases per day.
San Jose, Costa Rica
I facilitated book publication for authors by guiding them through the self-publishing process, keeping the month-to-month internal metrics in a green status consistently.
Heredia, Costa Rica
I was in charge of assisting and educating sellers on how to boost their sales performance by offering expert support to individual sellers and businesses on the Amazon platform, during this time I increased my e-commerce knowledge while extending my customer service skills acquired in the past.
Heredia, Costa Rica
I boosted customer satisfaction by consistently exceeding daily expectations in handling inquiries about phone, cable, and internet services via phone and email, which resulted in a perfect quality score.
San Jose, Costa Rica
I enhanced customer satisfaction by resolving 80% of issues on the first call, which consistently earned positive feedback scores and led to my selection as a Subject Matter Expert. This recognition allowed me to mentor new employees during their training nesting phase, further enhancing team performance.As a Subject Matter Expert, I elevated new hire.
A leading company specializing in the sale and setup of secure website domains, specifically tailored for the tourism industry, delivering customized solutions to enhance online presence and security for travel and hospitality businesses.
Other employees you can reach at keplergrp.com. View company contacts for 341 employees →
Eli Solorzano
Colleague at Kepler
San José, San Jose, Costa Rica, Costa Rica
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MH
Muna Hassen
Colleague at Kepler
Philadelphia, Pennsylvania, United States, United States
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ES
Evan Silvera
Colleague at Kepler
Jericho, New York, United States, United States
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EC
Emily Choy
Colleague at Kepler
New York, New York, United States, United States
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OR
Oscar Rojas
Colleague at Kepler
Heredia, Costa Rica, Costa Rica
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JS
Joseline Salazar
Colleague at Kepler
Heredia, Costa Rica, Costa Rica
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AT
Amit Thacker
Colleague at Kepler
Mandvi, Gujarat, India, India
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NF
Nicole Fromont Estrada
Colleague at Kepler
Goicoechea, San Jose, Costa Rica, Costa Rica
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JG
Jennifer Gabriela Dunn Jarquin
Colleague at Kepler
Costa Rica, Costa Rica
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DV
Daniela Vargas Campos
Colleague at Kepler
Heredia, Costa Rica, Costa Rica
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Quick answers generated from the profile data available on this page.
Daniel Zamora Baudrit works for Kepler.
Daniel Zamora Baudrit is listed as Salesforce Administrator // SCRUM Master // Training Program Manager at Kepler.
Daniel Zamora Baudrit is based in San Jose, Costa Rica, Costa Rica while working with Kepler.
Daniel Zamora Baudrit has worked for Kepler, Self-Employed, Amazon, Convergys Costa Rica, and Sykes Costa Rica.
Daniel Zamora Baudrit's colleagues at Kepler include Eli Solorzano, Muna Hassen, Evan Silvera, Emily Choy, and Oscar Rojas.
You can use AeroLeads to view verified contact signals for Daniel Zamora Baudrit at Kepler, including work email, phone, and LinkedIn data when available.
Daniel Zamora Baudrit holds Computer/Information Technology Administration And Management, Salesforce Administrator (Sca) from Trailhead By Salesforce.
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