Svetlana Dzhorokhyan Email & Phone Number

Tel Aviv District, Israel

Develop and maintain a workload system to ensure a smooth and stress-free workflow for the design team, reducing team overtime work by 40%.Create and implement a time estimation system for projects, achieving accurate ETA predictions for up to 80% of all projects.Monitor project progress for timely completion.Work with the marketing team to gather project requirements, understand campaign objectives, and define design deliverables.Identify opportunities for process improvement and enhance the marketing design project management framework.

Berlin, Germany

Develop and launch new social media marketing product for clients (LinkedIn product)Revise, update, and launch new versions of existing products (Membership, Content Marketing, Social Media Marketing; Video)Update sales channels (write texts to the company's sale website, create media kits and product kits) Working closely with multiple disciplines: Designers, Sales, Customer Success, Developers;Use data and analytics for data-driven decisions;Dealing with day-to-day production challenges.

Manage online marketing campaigns (lead the launch of an educational platform for content bloggers, lead client's marketing campaigns on Instagram and Facebook for brand awareness and sales);Build long-term relationships with clients; control budgets and timelines;Control product and team; task distribution and assignment; ensure that key milestones are reached; track the progress of a project; organize work with suppliers.

Manage web projects (2 websites with external developers, 1 interface for paying), design projects (20 identity and guidelines, 2 wayfinding projects), and architecture projects (8 urban projects for the city with a population of 40,000);Lead teams of up to 20 people;Lead a team of web developers, designers, architects, copywriters, and photographers;Partner with clients, creating project teams and presenting ideas from the team to the clients;Identify and create new sales opportunities and new customers;Maintain sales orders and customer records in the CRM system.

Moscow, Russian Federation

Coordinating the entire interior design project; Setting project schedules; Collaborate with internal and external consultants; managing punch-list and project closeout process.

Customer Success Management

An industry-based intensive customer success Course that leads the entire customer lifecycle: pre-sale, onboarding, upsell, and renewal..

Master'S Degree, Environmental Design/Architecture