Dennis Zhao Email & Phone Number

New York, Ny, Us

Randolph Afb, Tx, Us

▪ Redefined protocols to $24M worth of classified and unclassified network equipment and services, totaling over 5,500 client machines, 48 servers and 7,700 users, while maintaining a stellar 99.9% operations up-time.▪ Created auto-script security patching process, mitigated over 275,000 vulnerabilities at a 98% compliance rate, making Osan Airbase the most secure Air Force network in the entire Pacific region.▪ Improved Base Software Licensing Program, tracked over 100,000 installed software programs on the network, and provided the first licensing software audit in 2 years.▪ Conducted technical training for six members of the Vulnerability Management team; increased overall work center efficiency than 24 hours.

Randolph Afb, Tx, Us

▪ Monitored operations of United States Air Force’s largest base network, identified/resolved major telephone and network outages for over $62M in communication assets.▪ Managed 48 classified messaging incidents, averted breaches in secure data on Air Force Material Command’s $59B mission.▪ Denied 22 attempted cyber-attacks using proprietary Department of Defense alert system, coordinated with multiple agencies, avoided intrusions and fortified Wright-Patterson’s network.▪ Streamlined work center training program, found flaws and updated three major operations guides, documented proper work procedures for 28 personnel.

Education record

Associate’S Degree, Advanced Computer Networking

Associate Of Science (A.S.), Information Systems And Technology