New Business Development- Prospect for potential new clients and turn this into increased business.- Cold call as appropriate within market and geographic area to ensure a robust pipeline of opportunities. - Meet potential clients by growing, maintaining, and leveraging network.- Identify potential clients, and the decision makers within the client organization.- Research and build relationships with new clients.- Set up meetings between client decision makers and company’s practice leaders/Principals.- Present an image that mirrors that of the client.Client Retention- Present new products and services and enhance existing relationships.- Work with technical staff and other internal colleagues to meet customer needs.- Arrange and participate in internal and external client debriefs.Business Development Planning- Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.- Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.Management and Research- Submit weekly progress reports and ensure data is accurate.- Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.- Forecast sales targets and ensure they are met by the team.- Track and record activity on accounts and help to close deals to meet these targets.- Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.- Research and develop a thorough understanding of the company’s people and capabilities.- Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.- Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.- Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.- Owns the contract and contract renewals for new work for an existing client.- Approves Change Orders and invoices, and is responsible for payment collections.- Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.- Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.- Aware and in pursuit of opportunities for account growth and new business, involving the Account Director, Sales or other Q-Bridge support.- Communicates the client's goals and represent the client's interests to the team.- Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.- Understanding of company capabilities and service, and effectively communicates all offerings to the client.- Reports to the Account Director, providing regular input on all account activity, including status and call reports on a weekly basis.

- Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;- Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them;- Identifying and developing new business through networking and courtesy and follow-up calls;- Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;- Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;- Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;- Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;- Developing effective sales plans using sales methodology;- Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;- Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;- Meeting sales targets set by managers and contributing to team targets;- Networking with existing customers in order to maintain links and promote additional products and upgrades;- Handling hardware or software problems and faults and referring on to specialist technical colleagues;- Responding to tender documents, writing proposals, reports and supporting literature;- Managing your own diary in order to organise and prioritise daily and weekly goals;- Contributing to team or progress meetings to update and inform colleagues.