Application Support Analyst
Current* Monitoring of the performance and availability of applications using monitoring tools.* Proactively identify and resolve issues before they impact business operations.* Respond to application-related incidents, troubleshoot issues, and provide timely resolutions.* Escalate complex issues to higher-level support or development teams as necessary.* Write and execute SQL queries to analyze data, identify issues, and support business requirements.* Perform log analysis to diagnose application errors and performance issues.* Ensure compliance with internal policies and industry regulations related to application support and data management.* Maintain accurate and up-to-date documentation of support procedures, configurations, and troubleshooting guides.* Participate in disaster recovery planning and testing to ensure applications can be restored in case of an outage.* Administration of Red Hat Enterprise Linux (RHEL) based servers