Dzmitry Aleinik Email & Phone Number

Warsaw, Mazowieckie, Poland

Dublin, County Dublin, Ireland

Designed voice software solution integrated in Zendesk customer support crm• Implemented/integrated omnichannel routing solution for an existing Talk product;• Designed a degraded mode solution for the case when one of omnichannel component didn’t work properly;• Built service-to-service communication using Rest, gRPC, Kafka messages;• Found and fixed concurrency issues that were leading to the data inconsistency;• Investigated and fixed Sev1 and Sev2 production incidents;• Maintained current product, participated in product monitoring duties and rotaions;• Worked in a product driven team;

Minsk, Belarus

Designed and developed microservices web platform for insurance domain.• Designed and developed backend and frontend solutions that leads the project from usual microservices web application to SaaS;• Developed SSO solution build on OAuth 2.0 protocol;• Integrated OKTA as user provider in our SSO;• Built multitenancy solution for Rails-PostgreSQL pair;• Built product analytics via integration with Segment and Mixpanel;• Developed integrations with 3rd party applications;• Fixed complex bugs e.g. inconsistency of data in different services;• Conducted test coverage with RSpec;• Provided ownership of specific areas of the project;• Applied scrum methodology;• Worked together with product team on designing business processes; • Took part in regular code reviews;• Mentored an intern and newcomers;

Developed an application on Salesforce platform.• Designed data model with custom and standard objects;• Developed business flows with triggers and workflows;• Developed Apex web services;• Developed custom pages with Visualforce and Lightning components; • Created Apex unit tests;