Dzmitry Revinski Email & Phone Number

Malta

Working with the team's backlog. Building processes to reduce the backlog. To share knowledge (inside and outside the team)Management and creation of public and internal IT support documentation. Adding documentation from other departments to the public IT support space. Support and adding items to the catalog of IT support services:Description of the catalog of IT support services. Make a description of the technical tasks for the team. Distribution of tasks within the team. Personnel management:Setting technical goals. Performance assessment, IDP (in conjunction with HRBP),working with feedback, solving problems with the effectiveness of the team. Conducting technical interviews. Mentoring. Conflict resolution: Assistance in resolving conflicts within the team and related departments.Building interactions with related teams. Participation in the discussion of global plans. Technical Management, IT support group:Description of technical tasks for IT support. Development of final technical solutions for the infrastructure of the IT support group (used technology stack, protocols, software) or migration from current to other tools/services. Opening of new offices/coworking spaces.

Malta

Management, support, and improvement:Internal IT infrastructure. Office network infrastructure (LAN, Wi-Fi, network equipment). Backup servers. Support for hypervisors and virtual machines. Cloud infrastructure support. Testing (virtual machine, cloud, etc.).Monitoring/logging systems (Zabbix, GrayLog, etc.). Creation/editing of documentation on processes, tools/services used. LAN maps. Setup and maintenance of network equipment. Logging of work with critical services. R&D of new and conceptual tools for implementation. Resolution of incidents reported by the IT support engineer of the first line.

Minsk, Belarus

Administration of Unix servers running (Centos,Ubuntu, Debian)- Configuring and maintaining IP PBX (3CX)- Settings and maintenance of web servers (Njinx, Apache)- Database settings and maintenance (mysql, postgres)- Setting up network services and services (iptables, bind, squid,samba, ftp, winbind, etc.)- Automation of routine tasks, processes and development of integration solutions (Bash, Python)Administration Windows server 2016/2019- Configuring and maintaining IP PBX (Mightycall)- Configuring services and services (Active Directory, GPO, TerminalServer, Remote App, VPN, WSUS, WDS, DNS, DHCP IIS, etc.);- Database settings and maintenance (MSSQL);- Automation of routine tasks, processes and development of integration solutions (VBScript,PowerShell);- Administration of VMware ESXi virtualization platforms(vCenter)Administration of switches and routers (MikroTik)Development of terms of reference for development, control of development time

Minsk, Belarus

The main activity of the company: Provision of IT outsourcing services - Organization and management of the technical support unit; - Organization and management of the development and implementation department; - Selection of hardware (server and network equipment)

Minsk, Belarus

The main activity of the company: Provision of IT outsourcing services - Organization and management of the technical support unit; - Organization and management of the development department; - Selection of hardware (server and network equipment); - Organization of the installation department (LAN);

Minsk, Belarus

The main activities of the company: Implementation of CRM systems - Organization and management of the CRM systems development department;- Management of requirements, resources and risks in projects;- Coordination of project teams, external executors, drawing up and monitoring the execution of work plans;- Communication with customers, working meetings and interviews;- Preparation of Terms of Reference and user documentation for projects of varying complexity; - Participation in the company's pre-sales, development of the technical part of commercial proposals for customers, possible tasks for finding customers; - Registration of contracts;

Minsk, Belarus

The main activity of the company: Implementation of the IP telephony software and hardware complex (call-center) - Organization and management of the subdivision for the implementation of the IP telephony software and hardware complex (call center); - Organization and management of the technical support unit; - Planning, assignment of tasks to the team and control during implementation; - Analysis of the effectiveness of the team, optimization and changes in the work process; - Participation in meetings with divisions; - Monitoring the health of servers, other equipment and software, using the monitoring and notification system; - Conducting training for employees and clients; - Purchase of equipment;