Developed call transcription, summaries, and insight features, seamlessly integrating them into client and caregiver profiles.Led various call insight projects that leveraged LLM, including: Gaining a deeper understanding of leads, Identifying key selling points that matter most to our customersProvided hands-on guidance to teams, advising on how to effectively leverage LLMs for impactful business solutions, including: Automating caregiver preference collection with chatbots, Improving scheduling accuracy through structured data transformation, Candidate assessments and churn risk prediction, Extracting valuable feedback from caregiversProductionalized an internal RAG knowledge base system, replacing Guru, to streamline access to critical information.Advocated for LLM best practices and evaluation frameworks to ensure the scalability and reliability of AI-driven solutions.

Developed and maintained full-stack applications/features using React (front end) and Python (back end)Led end-to-end system designs on major projectsHelped spearhead the migration from JavaScript to TypeScriptInitiated adoption of serverless technologies like AWS Lambda and Step Functions, influencing teams to embrace more commodity infrastructures

· Provide directions and new automation requirements to better streamline Macys Delivery Engineering toolkit.· Developed dashboards and UI with React/Redux, and NodeJs· Drive the team to further streamline the provisioning process through automation and orchestration· Streamlined the team process to better deal with requests and incidents by building a web app, which funnels incidents and requests from multiple ticketing systems to a single ticket queue. · Continuously find ways to streamline team’s performance through better hires, address team’s pain points, and create a team culture, which automates everything.· Operated as lead engineer on the team o Build Dashboard and UI for tools using React/Redux and NodeJs o Able to develop automation jobs using languages such as Python, Ruby and JavaScript o Able to deep dive into any technologies the team uses. o Able to configure and setup applications running on Linux (web servers, application servers, and database servers) · Manage a team of 20+ engineers that: o Operate 200+ Test labs/sites on VMware vCloud. o Manages 3000+ VMs o Deploy dozens of application changes to production weekly o Monitor and respond to incidents generated by test sites o Operate 24/7 Continuous Delivery pipelines o Work with cross-functional teams to quickly and efficiently get new code through the CD pipelines o Develop new tools and update existing tools to help facilitate the delivery of new features into production faster.

Release Lead for Walmart eCommerce in-Store Fulfilment system.

Design, develop, and implement the lauch plans for multiple Wal-Mart Information Systems.

Design, develop, and implement the Item File integration systems

build new Websphere Application Server environments on Mainframe and UnixSupports and upgrade Websphere environments use by large-scale systems at Wal-Mart such as internal web Portal, Price Management, ASDA.com, Samsclub.com and WM Online Item File system.Participates in many business critical war rooms to resolve production issuesMentors other engineers