• Accomplished various IT tasks and deliverables for multiple local and federal government organizations.• Served as enterprise security architect for utilities company where I assessed risk and security posture for organization.• Maintained IT systems for DOL agency to provide critical messaging, infrastructure, and collaborative services.

• Architected and engineered cloud adoption strategy which consisted of Microsoft 365 tenant to tenant migration project.• Developed AI based chatbots using Azure AI Studio and IBM Watsonx, utilizing machine learning technologies with LLMs and OpenAI.• Configured scalable Azure based IaaS and PaaS solutions to support business data and applications.• Gained extensive knowledge and experience on emerging technologies like AI, Microsoft Fabric, and Copilot Studio.

•Served as Director of Cloud Engineering within organization of 338 staff, spearheading innovative, tactical solutions for resource allocation and strategic multi-cloud planning to maximize ROI while ensuring quality products were provided to various customers.•Established operational processes using analytics tools to address client-specific metrics while directing AWS and Azure cloud technologies to best suit customer requirements.•Managed AWS and Azure containerized workloads responsible for customer facing services.

• Actively engaged in CI/CD pipelines which supported development of organizational applications.• Applied agile methodologies to projects and managed timelines, sprints, milestones, and key deliverables.• Performed migration of core services to Azure environment and began adoption of cloud-first strategy for organization.• Utilized strong proficiency in automation tools (PowerShell, Terraform, Python, Bash)

• Led as Senior IT Manager over Computing Systems Infrastructure Division, providing services for over 13,500 City employees throughout 40 departments. Oversaw all staff functions and operations within division.• Managed and worked closely with 41 staff members, with 5 direct reports, across 8 sections, which include:1.) Accounts Management2.) Messaging Systems (Exchange/SharePoint/Teams)3.) Virtual Systems (VMware Technologies)4.) Storage & Backup Team5.) Unix/Linux/Mainframe6.) System Administration7.) Enterprise Architecture8.) Cloud Solutions (Azure/AWS/GCP)• Drafted long term IT strategic plans, 5-year capital plans and annual operating budgets, equipment lifecycle management, and government contracts to maintain organizational services.• Directed technical, strategic, and secure project roadmaps through thorough documentation and collaboration with departments to meet IT and business requirements.• Worked with IIS applications and supported various versions of SQL environments.• Architected various solutions based on Microsoft IaaS, PaaS, and SaaS offerings as part of cloud adoption initiatives.

• Managed and maintained messaging services with 99.999% availability for over 13,500 City personnel, which included: - Exchange 2007/ 2010 / 2016 / Online - SharePoint 2007 / 2010 / Online - Veritas eDiscovery - Veritas Enterprise Vault• Established architecture for new environments and led the team which deployed Azure & Office 365 for the City of San Antonio, requiring extensive knowledge of Active Directory, Azure AD, and ADFS for SSO.• Migrated an estimated 10,500 exchange mailboxes from Exchange 2010 to Exchange 2016 within 1 year, introducing Office 365 integration with Microsoft Teams & SharePoint, and 3rd-party apps.• Configured Identity and Access Management (IAM), Multi-Factor Authentication with Conditional Access, Exchange Online Protection, Mobile Device Management solutions, and data governance policies for records retention and disposition.• Introduced the Power Platform (Power BI, Power Automate (Flow), Power Apps) into the City arsenal of data analytics and application development, along with utilizing automation with JavaScript, PowerShell, and VBA scripting.• Served as solutions architect for design and lead engineer for configuring and implementing Azure AD & Office 365, using extensive knowledge of Active Directory, Azure AD, and ADFS.• Complied with various government requirements to manage sensitive data to include HIPAA, PCI, and PHI.• Utilized strong proficiency in automation tools (PowerShell, Terraform, Python, Bash).• Understanding of IA Vulnerability Management (IAVM) and security best practices.

• Performed as multi-faceted infrastructure architect and consultant for various clients, including technologies such as:1.) Virtual Environments (VMware/Hyper-V)2.) Exchange 2016/Online3.) SharePoint 2010/2019/Online4.) Active Directory Domains Services5.) Data Center operations6.) Networking (Firewalls/ASAs/Switches/Routers)7) Storage and Backups8.) Cloud Solutions (Azure/AWS)• Managed various IT projects and applied best practice solutions and industry standards in program and product development.• Served as senior architect in drafting roadmaps for new technologies and solutions to be adopted by organization.

• Rebuilt technology posture to support a thriving 400-million-dollar construction company that grew from 185 employees in 2011 to 315 employees in 2014, with 250 mobile users spread across 3 branch offices and 35 remote job sites throughout Texas.• Building out branch offices required extensive knowledge on networking, virtual environments, storage, Active Directory, data management, endpoint protection, and Office 365.• Engineered entire environments after drafting and documenting architecture for access, connectivity, server configuration, and secure traffic management.• As IT Manager established agile technology strategy, developing security policies for data and identity, managing operating budgets, life-cycle management, and implementing initiatives through partner and vendor engagements.• Architected solutions for organizational growth and development, which led to researching, drafting, acquiring, and implementing these services through sound and secure IT practices.• Managed IIS based applications and SQL services.• Utilized strong proficiency in automation tools (PowerShell, Terraform, Python, Bash)

• Served as lead systems and network administrator on 7-member team, managing daily operations at tier-3 level for over 1,000 users in local and remote units across Texas, responsible for Active Directory management, Exchange, and SharePoint services.• Developed architecture and established remote data center with 5-member team which consisted of common infrastructure components (power/cooling/storage/cabinets/networking).• Deployed to various remote locations to instruct on best operational practices regarding identity management and security policies. Additionally, performed audits on remote sites to ensure compliance with established Air Force / Texas Air National Guard requirements.

• Supervised team of 4 technicians while managing all core technology services, to include network security, Active Directory, data access and sharing, server management, and Exchange 2007 based email.• Performed IT budgeting, established strategic goals, and creative solutions management for 80 employees.• Developed architecture design, performed implementation, and validated all services, including web coding and design, were operational. Consulted on these services for various customers and their respective IT Departments.

Maintained 24x7 technical support for networking appliances, applications systems, database maintenance and web services for over 15 contracted clients, each with different business requirements and environment configurations.

Worked in the Communications Squadron for RAF Mildenhall, supporting up to 5,500 users in local, remote and deployed locations, performing accounts management and messaging tasks along with first and second tier customer support.