- Was appointed de-facto as Relationship Manager Assistant due to good performance in communication with customs authorities and clients- Develop and maintain positive local and foreign customer relationships by written and oral communication means in English, Russian and Azerbaijan languages even at night due to difference at time zones- Participated successfully in bidding with well-known oil and gas (Azerbaijan-Georgia-Turkey Power Bridge Project), sports (Euro 2020 Project), IT… Show more - Was appointed de-facto as Relationship Manager Assistant due to good performance in communication with customs authorities and clients- Develop and maintain positive local and foreign customer relationships by written and oral communication means in English, Russian and Azerbaijan languages even at night due to difference at time zones- Participated successfully in bidding with well-known oil and gas (Azerbaijan-Georgia-Turkey Power Bridge Project), sports (Euro 2020 Project), IT, pharmaceutical (Pfizer vaccine) and manufacturing companies by conducting logistics market research- Organize import and export of heavy cargo shipments that require detailed presentation to suppliers- Conduct quarterly business review presentations based on historical performance for the major clients- Support junior declarants and logistics specialists by sharing experience in difficult issues due to work- Improve working environment within the firm by initiating employees to participate in team activities- Analyse price formation of freights by regularly conducting statistics of historical freights in Excel- Review import documents to avoid issues during customs clearance and prepare export documents before shipment departures Show less

- Negotiated with logistics department and customers to deal with enquiries regarding customs clearance- Consulted junior declarants/customs brokers by helping them to upgrade their skills

- Achieved customs declaration monthly target on average of 30% by working more than 12 hours- Mentored junior staff by assisting to deal with day-to-day tasks- Conducted documentations such CMR, invoices, export declarations, certificates of origin, contracts