Eduarda Cavalcante Email & Phone Number

County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin City, County Dublin, Ireland

Since I moved to Ireland, I have developed a passion for Software Development. Therefore, I have been focused on improving my technical knowledge and skills.Main projects:• Designed an order management webpage and a photographer's online portfolio using HTML, CSS, JavaScript, jQuery Effects.• Developed a program that simulates the operations of a smart medical environment using gRPC calls (Remote Procedure Call from Google) in Java, Java Fx.• Designed a Gym Management Software in Java, GUI.• Designed, coded and tested a Web Application related to Stock Market using Java, Spring Boot, HTML, CSS, JavaScript, Thymeleaf, Bootstrap API and MySQL.• Created an E-commerce Web Application using Java Servlet, JSP and Hibernate framework.

Dublin, Ireland

• Providing outstanding customer service to customers and helping to generate lucrative sales leads. Identifying and assessing customers' needs to achieve satisfaction.• Supporting the Team Leader with various tasks to ensure the company's highest performance and ensuring customer queries and operations run smoothly, prioritising workloads and organisational efficiency.Main achievements:• Due to my leadership and organisational skills, I was designated to be the Team Leader cover.• Developed my verbal communication skills in multicultural environments. • Consistently exceed productivity levels and targets.• Successfully implemented and managed compliance with all Covid-19 measures.• Contributed to the development of processes for the overall improvement of efficiencies throughout the organisation.

Manaus, Amazonas, Brazil

• Developing and maintaining documented processes to identify and collect risk conditions, facilitate and monitor remediation and closure.• Conducting significant core legal research, making qualitative judgments of legal content.• Answering high volume inquiries and e-mail responses.• Handling and processing all incoming requests for international customers.• Managing client database to comply with appropriate regulations and deadlines.Main achievements:• Promoted 3 times in 2 years.• Designated to represent the office and key international companies.• Delivered high quality and error-free document review services to clients.

Manaus, Amazonas, Brazil

• Providing clients with the reassurance of a safe and comfortable experience, being the first touchpoint on the customers' journey with the airline• Ensuring the efficient operation of all pre/post-flight handling procedures, while delivering high standards of customer service to passengers. • Observing and adhering to all relevant security and procedural regulations.

Manaus, Amazonas, Brazil

This was a really grateful experience in my life. When I was 16, I had an opportunity to work in my own school as apprentice and I could develop specially my soft skills and prepare myself for the job market.My function was to help the teachers and the supervisors to organize the class for students between 10-14 years old and also, I had to help with some activities after class.It helped me to increase my sense of responsibility and I started to think in a big picture to start my career.

Bachelor'S Degree, Computer Science, Level 8

Master Of Business Administration (Mba), Tax Law/Taxation, Level 9

Bachelor Of Laws - Llb, Law, Level 8