Eduarda Cavalcante Email & Phone Number

County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin City, County Dublin, Ireland

• Since I moved to Ireland, I have developed a passion for Software Development. Therefore, I have been focused on improving my technical knowledge and skills.Main projects:
• Designed an order management webpage and a photographer's online portfolio using HTML, CSS, JavaScript, jQuery Effects.
• Developed a program that simulates the operations of a smart medical environment using gRPC calls (Remote Procedure Call from Google) in Java, Java Fx.
• Designed a Gym Management Software in Java, GUI.
• Designed, coded and tested a Web Application related to Stock Market using Java, Spring Boot, HTML, CSS, JavaScript, Thymeleaf, Bootstrap API and MySQL.
• Created an E-commerce Web Application using Java Servlet, JSP and Hibernate framework.

Dublin, Ireland

• Providing outstanding customer service to customers and helping to generate lucrative sales leads. Identifying and assessing customers' needs to achieve satisfaction.
• Supporting the Team Leader with various tasks to ensure the company's highest performance and ensuring customer queries and operations run smoothly, prioritising workloads and organisational efficiency.Main achievements:
• Due to my leadership and organisational skills, I was designated to be the Team Leader cover.
• Developed my verbal communication skills in multicultural environments.
• Consistently exceed productivity levels and targets.
• Successfully implemented and managed compliance with all Covid-19 measures.

Manaus, Amazonas, Brazil

• Developing and maintaining documented processes to identify and collect risk conditions, facilitate and monitor remediation and closure.
• Conducting significant core legal research, making qualitative judgments of legal content.
• Answering high volume inquiries and e-mail responses.
• Handling and processing all incoming requests for international customers.
• Managing client database to comply with appropriate regulations and deadlines.Main achievements:
• Promoted 3 times in 2 years.

Manaus, Amazonas, Brazil

• Providing clients with the reassurance of a safe and comfortable experience, being the first touchpoint on the customers' journey with the airline
• Ensuring the efficient operation of all pre/post-flight handling procedures, while delivering high standards of customer service to passengers.
• Observing and adhering to all relevant security and procedural regulations.

Manaus, Amazonas, Brazil

This was a really grateful experience in my life. When I was 16, I had an opportunity to work in my own school as apprentice and I could develop specially my soft skills and prepare myself for the job market.My function was to help the teachers and the supervisors to organize the class for students between 10-14 years old and also, I had to help with some.

Bachelor'S Degree, Computer Science, Level 8

Master Of Business Administration (Mba), Tax Law/Taxation, Level 9

Bachelor Of Laws - Llb, Law, Level 8