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Erica Clayton Email & Phone Number
Founder
at
SunshineCX
1 work email found
@tunecore.com
2 phones found area 203
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Erica Clayton? Overview
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Quick answer
Erica Clayton is listed as Founder at SunshineCX, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at tunecore.com, phone signal with area code 203, and a matched LinkedIn profile for Erica Clayton.
Erica Clayton previously worked as Speaker & Member at Elevatecx and Vice President of Artist Support & Operations at Tunecore. Erica Clayton holds Bachelor Of Arts - Ba, Performing Arts Management from University Of Hartford.
Company email context
Email format at SunshineCX
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{first}@tunecore.com
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AeroLeads found 1 current-domain work email signal for Erica Clayton. Compare company email patterns before reaching out.
Profile bio
About Erica Clayton
I am a process-driven, solution-oriented problem solver with a passion for challenging companies to prioritize doing the right thing for their people, customers, and industries. I focus on finding long-term opportunities for success while tackling immediate roadblocks with creativity and determination. Collaboration is my jam—I thrive in open-door environments that value diverse perspectives and open communication.I’m passionate about growing and mentoring the next generation of CX leaders. Over the years, I’ve been lucky to coach dozens of talented professionals, helping them thrive by creating a space where they can bring their full, authentic selves to their work without hesitation.Your customers will love working with me because I’ll treat them—and your support teams—like the most important part of your business (because they are). I’m all about delivering no-nonsense feedback that moves the needle, paired with an approachable and accessible leadership style that teams respect and trust.At the end of the day, I’m here to make a real impact—and have a LOT of fun along the way.
Listed skills include Leadership, Event Planning, Facebook, Social Media, and 30 others.
Current workplace
Erica Clayton's current company
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8 roles
Erica Clayton work experience
A career timeline built from the work history available for this profile.
Speaker & Member
Current
Aug 2019 - Present
Vice President Of Artist Support & Operations
People:-Led 140 teammates across 6 countries (New York, Nashville, Mexico City, Paris, Mumbai, Manila) and 7 departments, including Artist Support, Content Review, and Fraud Prevention.-Mentored and promoted a dozen team members into leadership roles, fostering internal professional growth.-Built high-performing, highly engaged teams, with 16 team members.
Dec 2022 - Nov 2024
Senior Director Of Client Success
Overseeing the global Artist Support and Artist & Partner Relations teams to provide an effortless client experience, tailored to fit TuneCore's diverse client base.
Aug 2021 - Dec 2022
Director Of Artist Support
Managing a global team of agents and leaders across NYC, Nashville, Paris, and Mexico City, to provide a best-in-class support experience for all of TuneCore's independent artists. Additionally, overseeing Copyright Administration operations.
Nov 2019 - Aug 2021
Customer Service & Quality Manager
- Applied Six Sigma methodology to drive process improvements across operational and product organizations.- Handled direct management of the company's largest strategic accounts- Managed an international team of 9-12 agents across NYC, the Netherlands, and the Philippines, providing coaching, productivity tracking, goal setting, and development.
Jun 2017 - Oct 2019
User Support Manager
- Led a remote team of 10-12 support agents in a high-volume SaaS environment, managing call and email channels.- Implemented metric-based productivity tracking and cross-functional process reviews to enhance team and product performance across customer-facing departments.- Developed process and data review systems to ensure CX reporting integrity and.
Aug 2014 - May 2017
Brand Visual Expert
- Led teams ranging from 5 to 100 members, fostering welcoming, supportive, and visually engaging in-store experiences across the fleet.- Oversaw floor set execution in the company’s highest-volume store while coaching sales associates to deliver authentic, customer-focused service.- Implemented a loss prevention program, achieving a 10% reduction in.
Jun 2010 - Aug 2014
1 education record
Erica Clayton education
FAQ
Frequently asked questions about Erica Clayton
Quick answers generated from the profile data available on this page.
What company does Erica Clayton work for?
Erica Clayton works for SunshineCX.
What is Erica Clayton's role at SunshineCX?
Erica Clayton is listed as Founder at SunshineCX.
What is Erica Clayton's email address?
AeroLeads has found 1 work email signal at @tunecore.com for Erica Clayton at SunshineCX.
What is Erica Clayton's phone number?
AeroLeads has found 2 phone signal(s) with area code 203 for Erica Clayton at SunshineCX.
Where is Erica Clayton based?
Erica Clayton is based in Brooklyn, New York, United States while working with SunshineCX.
What companies has Erica Clayton worked for?
Erica Clayton has worked for Sunshinecx, Elevatecx, Tunecore, Shapeways, and Paperless Post.
How can I contact Erica Clayton?
You can use AeroLeads to view verified contact signals for Erica Clayton at SunshineCX, including work email, phone, and LinkedIn data when available.
What schools did Erica Clayton attend?
Erica Clayton holds Bachelor Of Arts - Ba, Performing Arts Management from University Of Hartford.
What skills is Erica Clayton known for?
Erica Clayton is listed with skills including Leadership, Event Planning, Facebook, Social Media, Microsoft Office, Management, Social Networking, and Customer Service.
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