T24 Support Analyst @ Zenith Bank | SAP CertifiedT24 Support Analyst @ Zenith Bank | Database ExpertEnhancing T24 Systems Performance and Security at Zenith BankWith over 14 years of experience in application and database administration, I am a T24 Support Analyst at Zenith Bank (UK) Limited, where I ensure the smooth and efficient operation of the bank's core banking software. I hold a BSc in Business Information Technology from the University of Greenwich and a SAP Certified Technology Associate- SAP Basis certification, demonstrating my proficiency and knowledge in this field.As a T24 Support Analyst, I perform root cause analysis of defects, recommend and implement preventive measures, and troubleshoot issues to resolve performance bottlenecks and enhance system availability. I also monitor and optimize database performance and security, implementing user access controls, data encryption, backup and recovery procedures, and database tuning activities. I collaborate with cross-functional teams and stakeholders to drive efficiency and implement best practices. I am committed to staying updated with the latest industry trends and continuously enhancing my skills in application and database administration.