• Day School Coordinator Assistant which included coordinating multiple training schedules, andcommunication with clients about requirements.• Day School Trainer managing multiple puppies, fulfilling curriculum requirements, and adjustingas necessary to meet individual needs.• Completed Trainer Education Program and Karen Pryor Academy Trainer Foundation Course forDog Training

• Managed weekly cash deposits via personal delivery to banking service.• Inventory Management for retail store, including order submissions, processing invoices, purchasing promotions for upcoming sales, and establishing relationships with productrepresentatives.• Day School Coordinator Assistant which included coordinating multiple training schedules, andcommunication with clients about requirements.• Scheduled appointments as requested and arranged correspondence with instructors as necessary.• Shift Lead Management for all front desk staff members.• Mindbody (MIS) Software and Google Docs / Microsoft Office proficient.

• Submitted bi-weekly orders through VetCove, processed invoices, maintained reorder points,ran weekly sales reports, analyzed and purchased product promotions, established relationshipswith reps and vendors. • Experience working directly with Covetrus, Midwest Veterinary Supply, & MWI.• Proficient in Cornerstone Veterinary (MIS) Software.

• Supervised receptionists, worked directly with clients, scheduled appointments, and educatedclients on procedures, medications and animal care instructions.• Scheduled and managed monthly internal continuing education meetings for staff and doctors.• Managed monthly client billing and collected payments, including structuring payment plans.• Provide I.T. assistance for software upgrades, server installations, new computer purchases andphone systems, in addition to troubleshooting computers and printers as needed.• Assisted in an additional role as a Relief Receptionist at Secondary Veterinary Locations• Proficient in Cornerstone Veterinary (MIS) Software.

• Perform patient intake and communicate efficiently with the client.• Educated clients on procedures, medications and animal care instructions.• Perform routine laboratory diagnostics• Provided animal restraint when necessary• Surgical assitant during routine spay/neuters, ACL repairs, growth removals, etc.• Certified Veterinary Assistant - Established February 2014• Proficient in Cornerstone Veterinary (MIS) Software.