Case Management Supervisor
CurrentSupervises positions in case managers, care coordinators, peer specialist and Navigator(s) work performance. Review case manager’s assessments, service plans, progress notes, court reports, and other documentation required for current role. Monitors staff productivity, including peer specialists, on a monthly basis to ensure adequate billing and direct services. Demonstrate a leadership role through modeling, delegation, use of time management, provides orientation and training of new staff… Show more Supervises positions in case managers, care coordinators, peer specialist and Navigator(s) work performance. Review case manager’s assessments, service plans, progress notes, court reports, and other documentation required for current role. Monitors staff productivity, including peer specialists, on a monthly basis to ensure adequate billing and direct services. Demonstrate a leadership role through modeling, delegation, use of time management, provides orientation and training of new staff, ensuring compliance with agency policies, procedures and the Florida Administrative code. Ensure that the case managers are in compliance with client face to face contacts and scheduling appointments within or outside of the agency. Reviews and authorize all personnel related forms (timesheets, leave requests and mileage logs) for those staff who report to him/her, within scheduled time periods. Participates in staff recruitment, interviewing, hiring, orientation, work assignments, retention, evaluation and personal actions of staff in coordination with the Human Resource Department, according to work rules, regulations and policies. Communicates and provides consultation/training to staff and community agencies and partners. Works collaboratively with other professionals and aids in data collection and reporting, when applicable. Show less