• Established and maintain positive relations with customers, workers and bankers in order to effectively deliver products and services to customers.• Developed and implemented marketing strategies based on market analysis in order to increase outdoor sales.• Increased customer satisfaction by providing convenience to customers clarifying financial forms documents for loan applications.• Enhance public image of the company and increased monthly sales 15% preventing cancellations by resolving customer concerns.

Development and Implementation of Lesson Plans in different subjects.Effective classroom management.Usage of (PBS) an approach to motivate students' positive behaviour. Differentiated instruction to include different instructional levels, cultural diversity and language development support.Assessment results used to place students in more efficient working groups.

Development and Implementation of Lesson Plans in different subjects.Effective classroom management and coordination of daily routines.Usage of (PBS) an approach to motivate students' positive behaviour. Differentiated instruction to include different instructional levels and cultural diversity.

• Developed and implemented ESL lessons for second language learners.• Differentiated instruction to include students of different ethnic backgrounds and levels.• Accurately translated documents English to Spanish to target specific segments.

• Produced and qualified leads in order to maximize sales staff’s time efficiency.• Assisted sales staff by interpreting sales presentations at customer’s homes.• Improved customer satisfaction and increased revenue by renegotiating cancellations.• Provided training for new phone room personnel and direct sales staff to expedite marketing strategy.