Emmanuel Kojo Mireku Email & Phone Number

Aurora, Il, Us

Wheaton, Illinois, United States

Accra, Greater Accra Region, Ghana

•Spearheaded the development and enforcement of security policies, significantly improving the organization’s overall cybersecurity posture.• Conducted internal audits and compliance checks, ensuring the company met required IT security standards (e.g., ISO 27001, CIS).• Delivered user training on security awareness, empowering employees to recognize and prevent cyber threats.• Communicated complex process or third-party issues and championed resolution.• Facilitated vendor onboarding process by performing third party risk assessment of vendors.• Identified and measured risk associated with new and existing vendor’s information system and business operations.• Worked closely with IT and security teams to assess and enhance cybersecurity controls.• Collaborated with internal departments to implement risk mitigation measures and ensured compliance.• Functioned as a subject matter expert and provided guidance on risk-related matters.• Assessed current business practices and identified opportunities to promote effective third-party risk management.• Assisted the IT department in its portfolio of SaaS applications in the areas of Legal Compliance and Risk Management.• Created documentation around integration and governance within IT's best practices for application adoption, license provisioning, security, privacy, and user on- and off-boarding. • Worked with stakeholders to find the most effective tools to increase business effectiveness, including Human Resources, Finance, and IT.• Inspected configurations, checked configurations’ compliance, tested IT Controls functionality, and inspected logs. • Reviewed signatures within network tools to ensure signatures were up to date to minimize false positive and false negative in the System.•Identified network vulnerabilities and implemented security solutions to enhance protection against potential breaches.

Ghana

Provide IT consultancy and security systems installations. Market personal brand and provide clients with portfolio to secure deals. Provided over 70 Graphic design and print services for different clients.• Installed over 200 CCTV Cameras, provided aftersales support, and evaluation• Provided about 5 WordPress website design for different clients.• Supervised over 200 Installation of security systems including electric fencing.• Setup over 20 networking infrastructure and troubleshot over 25 client-server issues.• Coordinated, mobilized and managed a team of 10 to accomplish tasks

Ghana

● Led governance and compliance initiatives to align with internal and external regulations, ensuring data privacy and protection under GDPR and other standards.● Drafted and implemented IT policies, controls, and security awareness programs to mitigate risks and improve compliance across the organization.● Oversaw vulnerability management and the remediation of risks identified through compliance audits.● Managed relationships with third-party vendors to maintain compliance with cybersecurity best practices and procurement requirements.● Developed and conducted training programs to educate users on network and personal internet security best practices, protocols, and procedures, empowering them to identify and respond to potential cyber threats effectively.● Managed a five-man team of support technicians and engineers to implement security controls like firewalls to protect the internal network and encryption for the stored stakeholders’ data.● Created reports detailing the identified vulnerabilities and the steps to be taken to remediate them.● Monitored security controls post-authorization to ensure continuous compliance with Security requirements.● Spearheaded the upgrade of legacy systems, leading to an increase in operational efficiency and improved system uptime.

Takoradi, Ghana

• Enforced cybersecurity policies and procedures, ensuring compliance with industry standards.• Conducted network vulnerability assessments and implemented firewall protections, strengthening the company’s IT security infrastructure.• Assisted in the development of IT security protocols, resulting in enhanced system and data protection.• Provided exceptional technical support to end-users, leveraging strong problem-solving skills to quickly resolve issues and maintain high user satisfaction for either PC, server, multi-functional printers, and enterprise applications.• Enforced robust security policies and procedures, ensuring the smooth operation and integrity of LAN and Wi-Fi networks.• Proactively strengthened perimeter security by strategically installing additional CCTV cameras, directly contributing to the successful apprehension of burglars.• Collaborated with stakeholders to identify and implement process improvements, resulting in increased efficiency and cost savings.• Proactively maintained and improved IT support documentation, knowledge base, and self-help resources, empowering users and facilitating effective issue resolution.• Expertly configured network equipment and continuously monitored system performance, proactively addressing potential issues to maintain peak efficiency.

Accra, Greater Accra, Ghana

Burma Camp

●Played a key role in the successful installation of CCTV cameras at the Chief of Defense Staff’s residence, enhancing security measures.●Delivered prompt and effective technical support to end-users (civilian employees, soldiers and top level command) via phone, email, remote desktop, and in-person, ensuring high level of user satisfaction.●Actively participated in troubleshooting complex technical issues, including fiber optic cable splicing, demonstrating a strong aptitude for problem-solving.●Assisted in the delivery, installation, and use of systems and services, (e.g., headquarters to offsite connectivity, internet, remote access, etc.). ●Troubleshooted and solved common network issues using physical and logical diagnostic tools. ●Troubleshooted and solved common Microsoft based platforms (Windows 7-10, Microsoft Office Suite, Etc.) and common hardware used throughout the base (Dell, Lenovo, and HP).●Escalated serious/complex technical issues to IT Manager by relaying information from users to help diagnose problems.●Provided second-tier support to end users for either PC, server, or mainframe applications or hardware.

Airport Residential Accra Ghana

●Acquired new technical skills through training, hands-on experience, such as networking concepts and tasks, CCTV camera installation and system administration.●Created comprehensive documentation for process, IT projects, timelines, systems installation and use, ensuring clarity and ease of understanding for the IT department.●Demonstrated strong customer service skills by providing timely and effective support to end-users. resolving their issues and inquiries courteously and professionally.●Adapted quickly to new technologies, and tools introduced during my internship, demonstrating flexibility and willingness to learn, such as the HelpDesk ticketing system.●Assisted in project management tasks such as scheduling, task assignment, progress tracking, and communicating updates to top level management contributing to successful project outcomes.●Actively sought feedback from my direct supervisor and other team members, incorporated constructive criticism to improve my performance, skills, and career growth.

Bachelors, Information Technology

Activities and Societies: Communications Director, United Nations Student’s Association

Professional Certificate, Project Management

Certificate, Introduction To Cybersecurity

Diploma, Computer Networking

Modules 1. Introduction to Local Area Networks 2. Defining networks with OSI model 3. Understanding Wired and Wireless networks 4..

Certificate: Introduction To Corporate It Strategy And Business Frameworks, Computer/Information Technology Administration And Management

Certificate, Professional Digital Marketing Course (Level 1)

Certificate: Fundamentals Of Starting A Business And Running A Business, Business

Certificate: Workforce Collaboration And Development, Business

Wassce Certification, Science General

Activities and Societies: Naval Cadet Commander Overall Best Cadet CorpsPhysics Chemistry Biology Elective Math