E M Johnson Email & Phone Number

Receive, sort and distribute mail daily to appropriate personnel mailbox as well as filing by numerical order, according to the telephone number. Then post the campuses GL codes on the telephone invoices for the eight main colleges, plus all satellite campuses. Updates excel spreadsheet for supervisor approval and signature before forwarding to Account Payable for payment. Work with vendor to coordinate and consolidate telephone accounts. Utilization of Colleague software, Word, Excel and other databases.Perform account auditing and/or reconciliation accounts for the eight major community college campuses, as well as all the satellite campuses, on a daily basis. Contact vendor to initiate payment investigation regarding payment irregularities or request credit of federal and state taxes and late payment fees. Successfully contacted, and recovered up to $10,000.00 in refund and/or credits from third party billing companies with at least a 90% success rate. Receive, sort, and distribute the monthly computer generated telephone (long distant reports, 4 digit billing and phone allocation reports) reports to the appropriate campuses, thru the inter-office mailing systems. Then I develop a spreadsheet with the online data and submit it via email to the appropriate departments. Audit paid invoices from wiring contractor's invoices for accuracy and/or double billing and update the invoice spreadsheets

Provided clerical support services to Texas Works Advisor staffs, as well as processing of mail. Date stamped incoming applications, and supporting documents; screened, and verified applications for eligibility of state welfare services, for completeness and accuracy, all required signatures, dates, and supporting documents. Assists client with completion of application or responded to client information inquiries and requests for assistance.

Managed daily operations of administrative office. Developed and implemented new office policies and procedures. Trained new employees. Ordered office supplies, IRS forms, bank products, procedures and policy manuals. Administered payroll systems for clients. Analyzed and developed accounting systems for office operations. Coordinated /implemented release of information and refund checks policy and procedures. Implemented customer services policies. Researched new tax laws. Maintained company databases. Managed and scheduled senior accountant calendar. Conducted extensive interviews with clients, from a broad range of economic levels and diverse backgrounds. Specialized training in company software.

Provided administrative support services to the Director and Assistant Director. Performed complex and responsible work requiring independent judgment and discretion. Utilized knowledge of Colleague, Word, Excel and other databases tools to assist in the processing of vendor's invoices and purchasing orders. Tracked office expenses, supplies and equipment for the seven coordinating offices. Typed correspondence, and minutes of meetings. Established and maintained complex filing system. Researched and analyzed compiled data. Then entered data into district Colleague software system. Maintained department files for a period of five years. Made travel arrangements for department director and staff. Scheduled and coordinated conference rooms for Coordinators and/or Steering Committee Boards monthly meetings.

Secretary to the program director/manager of the Undergraduate /RN BS Degree Outreach program. Assisted Undergraduate faculty in preparation of class material, and monitoring of state nursing licensing testing. Organized and mailed course material packets to outreach students. Maintained department filing system. Faxed, copied and /or mailed requested program information. Responsible for managing highly confidential student information files, forms and other documents according to department instruction and University policy and procedures.

Secretary to the program director/manager of the Undergraduate /RN BS Degree Outreach program. Assisted Undergraduate faculty in preparation of class material, and monitoring of state nursing licensing testing. Organized and mailed course material packets to outreach students. Maintained department filing system. Faxed, copied and /or mailed requested program information. Responsible for managing highly confidential student information files, forms and other documents according to department instruction and University policy and procedures.. Staff Development: DCCCD-District Office of Organizational Development Professional Development: Certificate of completion:Microsoft 2007 software: Word II, Excel II and PowerPoint II.R.C.A.M.S. (Accession, Records Control and Management System) BASIC COLLEAGUE SYSTEMS

Education record

Education record