E. Michael Hoitt Email & Phone Number

Edgewood, NY, US

• Spearheaded growth and strategic direction of WI Services and WindowRama Service Department.
• Developed business strategies to expand market presence and identify new opportunities.
• Collaborated with cross-functional teams to drive sustainable growth and shape company vision.
• Spearheaded the growth and strategic direction of WI Services and the WindowRama Service Department.
• Developed and executed business strategies that expanded market presence and identified new opportunities.
• Collaborated with cross-functional teams to shape the company's long-term vision and drive sustainable growth.Key Achievements:

Edgewood, NY, US

-Assigned to Engine Company 4-Hicksville Hazardous Materials Response Team-One of the departments Training Officers-FF2-Instructor-HazMat Tech-Officer1

Fulton, Maryland, US

I planned, directed, and oversaw our internal installation services strategy and programming. I ensure the development and implementation of efficient systems to meet current, mid-range, and future organizational needs. Revenue of $280MM a yearESSENTIAL DUTIES AND RESPONSIBILITIES:  Serves as a member of the senior management team; contributes.

Fulton, Maryland, US

As a Regional Director, Install Services I oversees the entirety region’s installation program. I am responsible for pipeline management, inventory efficiency, expense control, staff development, best practice and SOP implementation and execution, change management and customer experience. PRIMARY RESPONSIBILITIESLead, develop and manage branch managers.

Hudson, OH, US

• Responsible for regional leadership and oversight of daily installation operations of assigned territory. Includes management of Installation Managers and support staff. Maximize installation efficiency and quality.
• Lead, manage, and optimize region/territory of assigned offices for product installation and service
• Monitor, analyze, and report out on individual office productivity and profitability
• Lead a team of 5+ direct reports and 25+ indirect reports throughout assigned territory/region
• Ownership of interview and selection process for Install Managers and Assistant Install Managers
• Coordinate initial new hire training and ensure continuing education and mentorship of new hires going forward

Hudson, OH, US

Ann Arbor, Michigan, US

• Support and mentor multiply branches located thru out the Northeast and Mid-Atlantic states
• P&L Ownership
• Inventory control, along with 5S methodology for our warehouses

US

• Forecast the GSB budget and complete ownership of the P & L
• Implement a complete new process for GSB. Revenue increased by 10% from 2013
• Complete overhaul of all of GSB pricing models of the products that GSB sells. This process change alone increased our GM by 25%, with only a 10% price increase to the customer
• Create and implement a new product for GSB in 2014 – Culture Stone
• GSB awarded, in 2014 Guild Quality “Guild Master” for achieving greater than 97% of customer satisfaction

Atlanta, Georgia, US

• Manage the entire installation process of various products sold by the Home Depot Stores such as: Home Insulation, Gutters, Roofing, Siding, Cement Board Siding, Windows and Entry Doors
• Responsible for hiring, training, and developing employees and sub-contractors.
• Manage and implement company-wide programs and cost-savings initiatives that have led to $200,000 dollars of actual cost savings over the last two years, in our branch alone.
• Work closely with the sales team to increase revenue by maximizing the number of appointments with potential customers.
• Grew revenue from $20 million to $23 million over the past two years to become sixth largest branch in the nation in total revenue.
• Interact with customers on a daily basis to monitor customer satisfaction and resolve issues