Ezequiel Nams Email and Phone Number
Ezequiel Nams work email
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Ezequiel Nams personal email
With over three years of experience in technical support and DevOps engineering, I am a web-savvy professional who provides high-quality technical support for web-based logistics solutions. I am proficient in SQL, Java, TypeScript, XML, and JSON, and I have experience in automating and streamlining IT processes using tools such as AWS, Docker, Postman, and SendGrid. Currently, I am a Technical Support Engineer at Transporeon, where I mentor junior team members and act as a technical liaison between departments, emphasizing collaborative and cross-functional work. I am passionate about solving complex technical problems, learning new skills, and delivering customer satisfaction. I am looking for a challenging and rewarding position that will enable me to leverage my skills and experience, and contribute to the success of a dynamic and innovative organization.
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Integration And Onboarding EngineerQualtero, A Comply365 CompanyThornton, Co, Us
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Technical Support EngineerTransporeon May 2023 - PresentUlm, Baden-Württemberg, De• Provided high-quality technical support for web-based logistics solutions; proficient in SQL, Java, TypeScript, XML, and JSON.• Mentored junior team members and acted as a technical liaison between departments, emphasizing collaborative and cross-functional work. -
Technical Support EngineerTwilio Mar 2023 - Jun 2023San Francisco, California, Us -
Devops EngineerTwilio May 2022 - Apr 2023San Francisco, California, Us• Initialized DevOps team networking for impending transfer• Utilized typescript, JavaScript, JSON, Cronjobs, AWS, docker, postman and SendGrid. • Automated onboarding and offboarding process for the IT department.• Utilized SendGrid to create a new onboarding user interface.
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It Support Specialist (L2)Twilio Mar 2022 - Apr 2023San Francisco, California, Us• Added responsibilities from the role before.• Leader for the new hire onboarding process.• Created automation for processes to allow the team to focus on other issues. • Led multiple projects.• Educated our team and ran projects to achieve the team goals.• Automated onboarding and offboarding process.• Point of contact for any needed automation.
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It Support Specialist (L1)Twilio Jun 2021 - Mar 2022San Francisco, California, Us• Utilized Google Suite, PowerShell, Slack, Office 365, Active Directory (AD), AWS, JAMF, Okta, and Workday to troubleshoot with users and provide access to multiple applications (SaaS).• Troubleshot issues and provided complete, well-communicated resolutions to our team and recorded them into a knowledge base. • Educated users on best practices for using applications, devices, etc. • Setup desks and configured accounts and permissions for new hires.• Conducted IT orientations for new IT hires.
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Genius AdminApple Oct 2020 - Jun 2021Cupertino, California, Us• Direct and oversee back-office service team and coordinate a team of 25+ technicians in daily operations.• Support, coach, and assist technicians to ensure proper level of knowledge and know-how in successfully completing various repairs.• Create and sustain positive and professional customer relationships with consistent attention to detail and assistance in tackling technical issues and/or concerns; quickly analyze, troubleshoot, and solve requests.• Lead and direct team repairs ensuring technicians fully understand job specifications and scope, and mentor team members to assure that each repair process runs smoothly. -
Technical ExpertApple Nov 2019 - Oct 2020Cupertino, California, Us• Successfully troubleshot, diagnosed, and repaired iOS devices and accompanying software.• Coached and directed technical specialists regarding technical and customer issues/complaints.
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Applecare AdvisorApple Apr 2020 - Sep 2020Cupertino, California, Us• Provided top-rate remote Apple support as an At-Home Advisor during pandemic quarantine to assist customers with their technical needs and concerns during the worldwide crisis.
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Peer TutorMassasoit Community College Jan 2020 - Jun 2021Brockton, Ma, Us• Led and assisted students in mastering classroom learning by providing appropriate techniques/strategies to maximize overall understanding and application.• Recommended by college professionals to run resource center and student tutoring in Java, Python, and Math. -
Consultant AgentGeek Squad Jul 2019 - Nov 2019Us• First point of contact for clients. • Organized and ran the check-in and check-out experience for client devices. • Helped customers with devices and repaired them. -
AssociatePayoneer Nov 2016 - May 2018New York, Ny, Us• Provided fast, accurate and friendly processing for all customer transactions at checkout. • Provided customer service and helped customers with store pickup. • Provided recommendations to customers to solve their problems. -
Infantry SoldierIsrael Defense Forces Aug 2014 - Aug 2016Tel Aviv, Il -
Qa TesterSistemas Quilate S.A. Mar 2013 - Dec 2013Buenos Aires, Caba, ArInternship in Sistema Quilate S.A. testing the system. Utilized SQL and different testing apps to ensure the correct function of the system. Helped customers to utilize the system and debug to release new versions. -
It TechnicianNc Communications Dec 2010 - Mar 2013Set up, maintained and repaired computers. Designed and repaired local networks. Utilized Office, Exchange for communication with customers and inside the company. Worked with MacOs, Windows, and Linux Operating system.
Ezequiel Nams Skills
Ezequiel Nams Education Details
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Colorado State University GlobalComputer Science -
Massasoit Community CollegeJava Programming
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Massasoit Community CollegeComputer Science
Frequently Asked Questions about Ezequiel Nams
What company does Ezequiel Nams work for?
Ezequiel Nams works for Qualtero, A Comply365 Company
What is Ezequiel Nams's role at the current company?
Ezequiel Nams's current role is Integration and Onboarding Engineer.
What is Ezequiel Nams's email address?
Ezequiel Nams's email address is en****@****lio.com
What schools did Ezequiel Nams attend?
Ezequiel Nams attended Colorado State University Global, Massasoit Community College, Massasoit Community College.
What skills is Ezequiel Nams known for?
Ezequiel Nams has skills like Python, Spanish, Java, Program Management, Computer Repair, Computer Maintenance, Microsoft Excel, Computer Hardware, Html, Teamwork, English.
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