Shelby Brown Email & Phone Number

Alexandria, Va, Us

Washington Dc-Baltimore Area

- Help with onboarding and contracting new clients- Review and assist in drafting proposals for RFPs and RFQs- Manage and update the firm's CRM- Support client satisfaction and stewardship- Research and establish new client relationships- Ensure a smooth transition of client partnership from business development to production.

Colorado Springs, Colorado, United States

Provided comprehensive support to the CEO & Founder of a data-focused professional services consulting firm, including management of executive gatherings with global client prospects, presentations, curriculum development, calendar and inbox support, and general logistics for successful outcomes.Collaborated with the Client Development Team to successfully manage end-of-year and sales reinvigoration campaigns, driving increased revenue. Led the CRM assessment and assisted in the transition from SalesForce to HubSpot, streamlining sales processes and enhancing customer relationships.Spearheaded various special projects for executive and senior leadership teams, focusing on critical areas such as EDIA, utilization analysis, technology and software audits, business operations, and PEO research.

Served as office manager for a company of 25 full-time staff, including supply ordering, new hire onboarding, space scheduling, and supervision of IT maintenance and development.Directed COVID-19 prevention policies and compliance for continued use of the facility, including film shoots and outdoor productions. Developed a safety plan that was approved by the DC government and multiple unions.Managed accounts payable, credit card administration, general ledger reconciliation, and payroll support on a temporary basis. Assisted Controller with monthly close and auditing needs.As facilities manager for the 26,000 sq. ft. theatre and office facility, created and managed maintenance and regulator license plans.Drafted and brokered contracts with partners, independent artists, and unions for various commitments including employment and commission agreements.Supervised the Company Manager and company management budget.Continued management of the theatre’s rental program from previous position.

Washington D.C. Metro Area

Directed the theatre’s rental program, comprising approximately 30 events perseason, including conferences, panels, parties, and theatrical productions.Coordinated and conducted 40 internal community engagement events.Increased rental program annual income to constitute approximately 5% of thetheatre’s earned revenue.Directed rentals/events staff of 20 part-time employees.

Washington D.C. Metro Area

Supported the national service organization in serving the needs of 342 member organizations and individuals, 16 councils, and a 45-member Board of Directors.Designed and implemented the 2018/19 membership recruitment campaign and supported the member retention campaign using mail, email, and CRM components. The campaigns generated 61 new members and retained 87% of existing members.

Washington D.C. Metro Area

Served as Box Office Manager for 250 seat theater, supervising, scheduling, and tracking hours for 15 undergraduates for theatre’s Front of House and Box Office Staff. Tracked and reconciled all theatre finances, including show, department, and rental expenses

Supervised an expanded 3-person company management team for 8 show season, including 4 world premieres. Controlled nearly $500,000 department budget. Oversaw 12 permanent artist residences with up to 15 additional temporary residences.Broadened duties in support of general management to include drafting budgets for season planning, negotiating deals with artists’ representation, while maintaining previous responsibilities.Participated in programing meetings for 800, 349, and 220 seat houses

Boston

Clerical assistant to Assoc. General Manager and Company Manager. Fulfilled artists needs as required, including processing complimentary and VIP ticket requests.Managed artist residencies over 8 shows and 6 workshops with teams of up to 30. Executed contracts for all visiting artists under LORT-Equity Agreement. Prepared and distributed benefit reports and seasonal filings to AEA, SDC, USA, etc. Managed artistic payroll and reconciled artistic budget against general ledger. Planned opening night parties for 200+ attendees and other special events.

Red Bank, Nj

Served as liaison between guest artists and administration for casts and production teams of up to 25. Composed and distributed AEA, USA, & SDC contracts and letters of agreement. Maintained 15 residences and was responsible for the housing changeover between each show in our 8-show season. Tracked and processed all complimentary ticket requests.

Pittsfield, Massachusetts Area

Supported the Director of Education with 3 different education programs with children ranging from age 6-19. Aided Director of Development with the annual Gala, opening and closing night parties, and special events. Worked shifts as box office staffer using Theatre Manager software.

New York, New York

Assisted in the compilation of the 2009 Rockefeller Cultural Innovation Fund Grant report. Managed volunteer program for Spring 2011 Gala. Performed administrative duties including capturing and publishing minutes relative to case studies, grant panels, and information sessions.

New Canaan, Ct

Oversaw the box office, was in charge of all complimentary and press tickets, managed a database of 10,000 donors, as well as assisted the company manager with 4 major productions.

Master Of Arts - Ma, Arts Management

Bachelor Of Arts (B.A.), Theatre With Honors

Activities and Societies: University Players, Alpha Psi Omega, Pi Beta Phi, Golden Key International Honor Society, Phi Eta Sigma Honor.

High School

Simsbury, CT