Eric Adams Email and Phone Number
Eric Adams work email
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Eric Adams personal email
I am a veteran agency executive who integrates sales, delivery, and operations to delight clients, grow talent, and generate sustainable profits. My experience in data-driven solutions, executive relationship management, and client-centric delivery results in exceeding revenue targets and increased customer satisfaction scores.• Accomplished transformational executive leader: Chief Operating Officer, GM/SVP Client Solutions Delivery, VP Operations, Engagement Manager, Technical Architect, Client Lead.• Client expansion expertise: digital marketing solutions, marketing strategy, creative strategy, user-experience design, technology architecture, enterprise architecture, contracting, negotiations, startups, and Fortune 100 B2B and B2C companies.• Corporate development expertise: due diligence, corporate integration, international.• Skilled in cross-functional collaboration, corporate strategy, technology strategy, forecasting, and change management, resulting in business transformation and increased company valuation.
Copilot Consulting Llc
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Principal ConsultantCopilot Consulting Llc Nov 2014 - PresentJacksonville, Or, UsProvide management consulting to founders, owners, and CEOs, addressing cross-functional issues and preparing the companies for growth or strategic change.• Strategic and operational dashboard design and development• Organizational planning, process optimization, and executive coaching for digital agencies• Strategic planning services• Interim COO/CEO services
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Coo, Svp/Gm, Client Solutions DeliveryMerkle Jan 2019 - Nov 2020Columbia, Md, Us• Let integration of Filter into Merkle, which was concurrently being integrated into Dentsu.• Led service delivery team of 300, acting as the business owner for commercial contracts.• Re-engineered staffing process for $15+MM client, resulting in increased employee and client satisfaction.• Saved 30% in IT spend by converting to a cloud-based architecture. -
Chief Operating OfficerFilter, A 24 Seven Company Oct 2016 - Jan 2019Seattle, Wa, Us• Transformed a creative staffing firm into a digital marketing and design agency, increasing company valuation multiplier from 2.3x to 6.5x and EBITDA% by 4x.• Led due diligence for acquisition and achieved a 45-day LOI to close timeline. • Reorganized company into experience design and marketing service lines, including organizational design and implementation.• Expanded operational forecasting system to include sales, delivery, recruiting, and finance departments, allowing individual contributors and management to see real-time performance.• Oversaw all client contract negotiations.• Coached CFO, Marketing Director, and EVP of Sales on value propositions for GTM development.• Developed and deployed corporate training for time management, meeting management, and business operations, ensuring all staff understood best practices and their context.• Onboarded new CEO and served as executive sponsor for Cisco, Xerox, and Microsoft clients. -
Chief Operating OfficerFilter, A 24 Seven Company Jan 2015 - Oct 2016Seattle, Wa, Us• Developed a sophisticated operational forecasting system, reducing refresh time from 30 days to overnight.• As part of the company advisory board, defined a new operating model to increase margins and reposition the company for future sale.• Reorganized the company from five brick-and-mortar locations nationwide to centralized operations with remote sales and delivery functions, saving 50% on facilities costs.• Restructured IT architecture to embrace cloud-based solutions, saving 30% in costs.
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Vp Business OperationsSmith Dec 2010 - Jun 2014Columbus, Ohio, Us• Led due diligence and earnout negotiations during the sale of the XRM business unit to Avanade.• Co-led growth of the organization from $20M to $86M with operations across the United States and Canada.• Facilitated divestiture of XRM business unit to Avanade.• Established and led the Program Management Office (PMO) and defined KPIs.• Managed Account Directors using data-driven insights.• Executive Sponsor for clients including MasterCard, T-Mobile, Microsoft, and Amtrak. -
Managing Partner, Interactive Marketing DivisionSmith May 2008 - Dec 2010Columbus, Ohio, Us• Managed division P&L, utilization, and resource management.• Successfully navigated 2008 economic contraction by rapidly aligning costs with revenue.• Led new division executive team composed of ECD, Chief Marketing Strategist, User Experience Director, Technology Director, and Client Services Director.• Responsible for all client contracting and negotiation.• Led acquisition integration of HL2 assets and employees.• Developed and successfully implemented BHAG of landing on Forrester Wave Interactive Agencies’ Web Design Capabilities.• Executive Sponsor for Washington Department of Natural Resources, Frontier Bank, Southern California Edison, and King County Library System.• Coached agency teams on collaborating with large advertising agencies, including WPP and CPB.
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Engagement ManagerSmith Jun 2006 - Apr 2008Columbus, Ohio, Us• Grew and managed Microsoft accounts, including Codeplex, Microsoft Research, Windows Vista Marketing, and SQL Servier Product Marketing. Grew accounts from $50k to multi-million, multi-year engagements.
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Technical ArchitectSmith Dec 2005 - Jun 2006Columbus, Ohio, Us• Led Large Account Reseller Program Portal Implementation for Microsoft.• Technical Lead of Business Continuity Planning for Cascade Investments.
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Director Of Enterprise ArchitectureVirtuoso, Ltd. Oct 2004 - Oct 2005Fort Worth, Tx, Us• Analyzed cross-functional processes and identified areas for improvement and automation. -
Senior Technical ArchitectRazorfish May 2002 - Oct 2004New York, Ny, UsVia merger with Lante Corporation and SBI.• Client Lead and Agile Coach of business rule-driven quoting engine for homeowners insurance line of business for Safeco Insurance.• Technical Client Lead of enterprise employee portal for Washington Mutual.• Led Puget Sound Extreme Programming Users Group.• Gathered and redeployed corporate-wide technology best practices. -
Technical ArchitectLante Corporation Jan 1998 - Jun 2002• Technical Lead of Microsoft Certified Professional certification retirement engagement for Microsoft.• Technical Lead of Microsoft's Y2K compliance tracking system.• Database Team Lead of secure email communication platform for ZixCorp.
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Senior Technology ConsultantLante Corporation May 1996 - Dec 1997• Client Delivery Lead of a demonstration illustrating how secure banking transactions work using SChannel/SSL for Microsoft.• Client Delivery Lead of a content management system for Microsoft TechNet, leveraging leading-edge technology for Microsoft.• Developed Schedule+ to Outlook 97 migration wizard.• Client Delivery Lead for developing Outlook 97 demonstration applications to compete against Lotus Notes for Microsoft.• Technology Lead for new Seattle office and responsible for all new technology hires.
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Technology ConsultantLante Corporation May 1995 - May 1996• Developed Microsoft Certificate of Authenticity tracking system to improve quality from 30% accuracy to 99% accuracy of COAs attached and assigned during the software manufacturing process for Stream International, a subsidiary of R.R. Donnelly.• Developed account management system for large conference systems using alpha and beta technologies to load attendees from conference registration systems.• Developed data warehouse model of McDonald's Monopoly prize allocations for Perseco.
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Co-Op EngineerTexas Instruments Jun 1991 - Aug 1994Dallas, Tx, UsProvided quality assurance, project planning, and sensor simulation services for military contracts. ERGSFCDS, HARPSS, FLIR Prototype for JSF.
Eric Adams Skills
Eric Adams Education Details
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University Of Illinois Urbana-ChampaignComputer Engineering
Frequently Asked Questions about Eric Adams
What company does Eric Adams work for?
Eric Adams works for Copilot Consulting Llc
What is Eric Adams's role at the current company?
Eric Adams's current role is Executive | Future-Focused | Pragmatic | Results-Oriented | Trust Builder | Servant-Leader.
What is Eric Adams's email address?
Eric Adams's email address is ea****@****tal.com
What is Eric Adams's direct phone number?
Eric Adams's direct phone number is +142578*****
What schools did Eric Adams attend?
Eric Adams attended University Of Illinois Urbana-Champaign.
What are some of Eric Adams's interests?
Eric Adams has interest in Ascentium, Skiing, Education, Science And Technology, Animal Welfare, Arts And Culture.
What skills is Eric Adams known for?
Eric Adams has skills like Agile Methodologies, Consulting, Start Ups, Cross Functional Team Leadership, Integration, Management, Enterprise Architecture, User Experience, Project Management, E Commerce, Software Development, Leadership.
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